Kobold
Kobold Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E01
Carpet cleaner will not power on, display remains blank, no lights or sounds
Main Power Supply / Control Board Lockout
E02
Carpet cleaner powers on, but the motor does not start; a brief click occurs, then it stops.
Motor Start Failure / Motor Protection Trip
E03
Solution pump does not run, no spray from nozzles, and error E03 is displayed.
Solution Pump Circuit Failure
E04
Dirty water tank full icon and E04 error are displayed even when the tank is empty; suction stops.
Dirty Water Tank Level Sensor Fault
E05
Brush motor does not run, E05 is displayed, but suction still works.
Brush Motor / Agitator Drive Failure
E06
Overheat warning E06; the unit shuts down after a few minutes of use.
Thermal Overload / Airflow Restriction
E07
No water spray, E07 is displayed, and an audible pump clicking or buzzing can be heard.
Solution Line Blockage / Nozzle Obstruction
E08
Display shows E08, and the unit will not start, often after transport or storage.
Tilt / Position Sensor Error
E09
E09 is displayed; the unit stops and cannot be restarted until unplugged.
Overcurrent / Motor Stall Protection
E10
E10 error; no response from control buttons or the touch panel.
User Interface / Keypad Communication Failure
E11
E11 is displayed; internal solution leaks are detected, and the unit may shut down.
Internal Leak / Leak Sensor Triggered
E12
E12 error, suction is weak, and the unit limits operation.
Airflow Sensor / Pressure Sensor Fault
E13
E13 displayed, brush height or floor type adjustment not working.
Brush Height Actuator / Position Sensor Error
E14
E14 error, heater function disabled, no warm solution.
Solution Heater Circuit Fault
E15
E15 error, communication lost between base unit and powered wand/handle.
CAN / Data Bus Communication Error
Symptom
Brush roller does not spin, but there is no error code and suction works
Mechanical Brush Drive Failure
Symptom
Carpet cleaner has very weak suction, but the motor can be heard running.
Airflow Restriction / Partial Blockage
Symptom
Carpet cleaner leaks water from the bottom when stationary.
Static Leak from Solution Circuit
Symptom
Carpet cleaner leaves carpets overly wet, with poor water pickup.
Recovery / Extraction Performance Loss
Symptom
Carpet cleaner leaves streaks or uneven cleaning lines on carpet
Uneven Solution Distribution / Brush Contact
Symptom
Detergent not mixing correctly, either too strong or no detergent in spray
Detergent Dosing / Mixing Fault
Symptom
Display or indicator LEDs flicker or dim when the motor starts.
Voltage Drop / Power Supply Instability
Symptom
Handle or wand gets unusually hot during operation
Electrical Resistance Heating / Poor Connection
Symptom
No water or solution spraying from the floor head, but no error code is shown.
Solution Delivery Failure (Non-Electronic)
Symptom
Solution dribbles constantly from the nozzles even when the trigger is not pressed.
Solution Valve Not Closing
Symptom
Strong burning smell during use, sometimes accompanied by smoke from the brush area.
Brush Drive Overload / Belt Slipping
Symptom
The carpet cleaner trips the household circuit breaker or RCD when switched on.
Electrical Short / Earth Leakage
Symptom
The clean water tank is difficult to remove or install, or feels stuck.
Tank Latch / Alignment Issue
Symptom
The dirty water tank sensor light stays on, but there is no electronic error code and the unit still runs intermittently.
Mechanical Float Sticking (Indicator Only)
Symptom
The unit does not respond to mode changes or settings adjustments.
Mode Selector / Rotary Switch Failure
Symptom
Trigger on handle feels loose or does not activate spray
Mechanical Trigger / Microswitch Failure
Symptom
Unit is excessively loud or makes grinding/screeching noises during operation.
Motor Bearing Wear / Foreign Object in Fan
Symptom
Unit shuts off randomly during use and restarts after cooling
Thermal Cut-Out Activation
Symptom
Unit vibrates excessively or feels unstable when moving over carpet
Brush Imbalance / Floorhead Mechanical Vibration
Symptom
Unit will not stand upright or lock into storage position
Mechanical Upright Lock / Latch Failure
Symptom
Unpleasant musty or sour odor from exhaust air during use
Microbial Growth in Tanks / Internal Ducts
Symptom
Water or foam being drawn into the motor area, unusual noise, possible mist from the exhaust
Dirty Water Tank Overfill / Separator Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Carpet cleaner will not power on, display remains blank, no lights or sounds
|
Main Power Supply / Control Board Lockout | View Details |
| E02 |
Carpet cleaner powers on, but the motor does not start; a brief click occurs, then it stops.
|
Motor Start Failure / Motor Protection Trip | View Details |
| E03 |
Solution pump does not run, no spray from nozzles, and error E03 is displayed.
|
Solution Pump Circuit Failure | View Details |
| E04 |
Dirty water tank full icon and E04 error are displayed even when the tank is empty; suction stops.
|
Dirty Water Tank Level Sensor Fault | View Details |
| E05 |
Brush motor does not run, E05 is displayed, but suction still works.
|
Brush Motor / Agitator Drive Failure | View Details |
| E06 |
Overheat warning E06; the unit shuts down after a few minutes of use.
|
Thermal Overload / Airflow Restriction | View Details |
| E07 |
No water spray, E07 is displayed, and an audible pump clicking or buzzing can be heard.
|
Solution Line Blockage / Nozzle Obstruction | View Details |
| E08 |
Display shows E08, and the unit will not start, often after transport or storage.
|
Tilt / Position Sensor Error | View Details |
| E09 |
E09 is displayed; the unit stops and cannot be restarted until unplugged.
|
Overcurrent / Motor Stall Protection | View Details |
| E10 |
E10 error; no response from control buttons or the touch panel.
|
User Interface / Keypad Communication Failure | View Details |
| E11 |
E11 is displayed; internal solution leaks are detected, and the unit may shut down.
|
Internal Leak / Leak Sensor Triggered | View Details |
| E12 |
E12 error, suction is weak, and the unit limits operation.
|
Airflow Sensor / Pressure Sensor Fault | View Details |
| E13 |
E13 displayed, brush height or floor type adjustment not working.
|
Brush Height Actuator / Position Sensor Error | View Details |
| E14 |
E14 error, heater function disabled, no warm solution.
|
Solution Heater Circuit Fault | View Details |
| E15 |
E15 error, communication lost between base unit and powered wand/handle.
|
CAN / Data Bus Communication Error | View Details |
| – |
Brush roller does not spin, but there is no error code and suction works
|
Mechanical Brush Drive Failure | View Details |
| – |
Carpet cleaner has very weak suction, but the motor can be heard running.
|
Airflow Restriction / Partial Blockage | View Details |
| – |
Carpet cleaner leaks water from the bottom when stationary.
|
Static Leak from Solution Circuit | View Details |
| – |
Carpet cleaner leaves carpets overly wet, with poor water pickup.
|
Recovery / Extraction Performance Loss | View Details |
| – |
Carpet cleaner leaves streaks or uneven cleaning lines on carpet
|
Uneven Solution Distribution / Brush Contact | View Details |
| – |
Detergent not mixing correctly, either too strong or no detergent in spray
|
Detergent Dosing / Mixing Fault | View Details |
| – |
Display or indicator LEDs flicker or dim when the motor starts.
|
Voltage Drop / Power Supply Instability | View Details |
| – |
Handle or wand gets unusually hot during operation
|
Electrical Resistance Heating / Poor Connection | View Details |
| – |
No water or solution spraying from the floor head, but no error code is shown.
|
Solution Delivery Failure (Non-Electronic) | View Details |
| – |
Solution dribbles constantly from the nozzles even when the trigger is not pressed.
|
Solution Valve Not Closing | View Details |
| – |
Strong burning smell during use, sometimes accompanied by smoke from the brush area.
|
Brush Drive Overload / Belt Slipping | View Details |
| – |
The carpet cleaner trips the household circuit breaker or RCD when switched on.
|
Electrical Short / Earth Leakage | View Details |
| – |
The clean water tank is difficult to remove or install, or feels stuck.
|
Tank Latch / Alignment Issue | View Details |
| – |
The dirty water tank sensor light stays on, but there is no electronic error code and the unit still runs intermittently.
|
Mechanical Float Sticking (Indicator Only) | View Details |
| – |
The unit does not respond to mode changes or settings adjustments.
|
Mode Selector / Rotary Switch Failure | View Details |
| – |
Trigger on handle feels loose or does not activate spray
|
Mechanical Trigger / Microswitch Failure | View Details |
| – |
Unit is excessively loud or makes grinding/screeching noises during operation.
|
Motor Bearing Wear / Foreign Object in Fan | View Details |
| – |
Unit shuts off randomly during use and restarts after cooling
|
Thermal Cut-Out Activation | View Details |
| – |
Unit vibrates excessively or feels unstable when moving over carpet
|
Brush Imbalance / Floorhead Mechanical Vibration | View Details |
| – |
Unit will not stand upright or lock into storage position
|
Mechanical Upright Lock / Latch Failure | View Details |
| – |
Unpleasant musty or sour odor from exhaust air during use
|
Microbial Growth in Tanks / Internal Ducts | View Details |
| – |
Water or foam being drawn into the motor area, unusual noise, possible mist from the exhaust
|
Dirty Water Tank Overfill / Separator Failure | View Details |
No matching codes found
Advertisements