KitchenAid Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
The ice maker will not power on; the control panel is dark or unresponsive.
Main Control Board Communication Failure
E10
Ice maker shows a sensor error; the unit may shut down or run erratically.
Evaporator or Cabinet Thermistor Error
E11
Ice maker indicates a drain error; water remains in the reservoir or sump.
Drain Pump or Drain Flow Fault
E12
Self-clean cycle will not start or aborts with an error.
Clean Cycle Control or Flow Fault
E13
Ice maker indicates a door or bin switch error; the unit will not run.
Bin Door or Service Switch Failure
E14
Ice maker shows a communication error between the user interface and main control.
User Interface to Control Board Communication Fault
E15
Ice maker indicates an ice thickness sensor error; ice is either too thick or too thin.
Ice Thickness Sensor or Water Level Probe Fault
E16
Ice maker indicates a circulation error; there is poor or no water flow over the evaporator.
Circulation Pump Failure
E17
Ice maker indicates a high bin level even when the bin is empty; the unit will not make ice.
Optical Ice Level Sensor Failure
E18
Ice maker indicates a low water quality or filter error.
Water Filter or Water Quality Sensor Fault
E19
Ice maker indicates a defrost or de-ice error; ice builds up on the evaporator.
Defrost or De-Ice Cycle Failure
E2
Ice maker runs but does not produce ice; bin remains empty.
Ice Level or Bin Thermistor Failure
E20
General fault code; the ice maker beeps and stops with no specific error description.
Control Board General Fault
E3
Ice maker stops mid-cycle; the harvest cycle does not complete.
Harvest Motor or Cam Switch Failure
E4
Ice maker runs but produces very small or thin ice cubes/slabs.
Low Water Fill or Water Level Sensor Fault
E5
Ice maker overfills with water; water spills into the bin or cabinet.
Water Level Control Failure
E6
Ice maker displays an error and shuts down shortly after starting.
High Temperature or Condenser Overheat
E7
Ice maker shows an error and no water enters the unit.
Water Inlet Valve or Flow Fault
E8
Ice maker produces hollow or brittle ice that shatters easily.
Improper Freeze Cycle or Evaporator Temperature Control Fault
E9
Ice maker displays an error and the compressor does not start.
Compressor Start Circuit Failure
Symptom
Control panel buttons do not respond or respond intermittently.
User Interface Keypad Failure
Symptom
Display is lit but shows garbled characters or flickers.
Display or UI Power Fault
Symptom
Frost or ice buildup around the bin door opening.
Air Leak at Bin Door
Symptom
Ice appears cloudy, white, or contains particles.
Water Quality or Scale Contamination
Symptom
Ice cubes or nuggets have a bad taste or odor.
Contaminated Water Path or Bin
Symptom
Ice maker cycles on and off frequently without making much ice.
Short Cycling
Symptom
Ice maker freezes up with a solid block of ice on the evaporator.
Freeze Cycle Control Failure
Symptom
Ice maker interior or bin has mold, slime, or algae growth.
Sanitation and Biofilm Contamination
Symptom
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
Mechanical Noise – Moving Components
Symptom
Ice maker leaking water onto the floor from underneath.
External Water Leak
Symptom
Ice maker makes ice very slowly; production is much lower than normal.
Reduced Ice Production
Symptom
Ice maker not making any ice at all (no error code displayed).
No Ice Production – General Failure
Symptom
Ice maker produces very large, thick slabs that are hard to break.
Overfreezing / Excessive Ice Thickness
Symptom
Ice maker produces very small, thin sheets that break apart easily.
Underfreezing / Insufficient Ice Thickness
Symptom
Ice maker runs continuously and does not shut off even when the bin is full.
Ice Level Detection Failure – Continuous Operation
Symptom
Ice maker shuts off randomly and then restarts later.
Intermittent Power or Overheat Shutdown
Symptom
Ice maker vibrates excessively or rattles against cabinetry.
Vibration and Installation Issue
Symptom
Ice maker will not start after being turned off for a long period.
Startup Failure After Idle Period
Symptom
Ice melts quickly in the bin; the bin area feels warmer than normal.
Poor Bin Insulation or Warm Air Infiltration
Symptom
Loud banging or knocking sound when the compressor starts or stops.
Compressor or Refrigerant Line Noise
Symptom
Unit is warm to the touch on the sides or top; the cabinet feels hot.
Overheating Cabinet
Symptom
Unit trips the circuit breaker or GFCI when it starts.
Electrical Short or Ground Fault
Symptom
Water pooling inside the ice bin or at the bottom of the cabinet.
Internal Drainage Problem
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
The ice maker will not power on; the control panel is dark or unresponsive.
|
Main Control Board Communication Failure | View Details |
| E10 |
Ice maker shows a sensor error; the unit may shut down or run erratically.
|
Evaporator or Cabinet Thermistor Error | View Details |
| E11 |
Ice maker indicates a drain error; water remains in the reservoir or sump.
|
Drain Pump or Drain Flow Fault | View Details |
| E12 |
Self-clean cycle will not start or aborts with an error.
|
Clean Cycle Control or Flow Fault | View Details |
| E13 |
Ice maker indicates a door or bin switch error; the unit will not run.
|
Bin Door or Service Switch Failure | View Details |
| E14 |
Ice maker shows a communication error between the user interface and main control.
|
User Interface to Control Board Communication Fault | View Details |
| E15 |
Ice maker indicates an ice thickness sensor error; ice is either too thick or too thin.
|
Ice Thickness Sensor or Water Level Probe Fault | View Details |
| E16 |
Ice maker indicates a circulation error; there is poor or no water flow over the evaporator.
|
Circulation Pump Failure | View Details |
| E17 |
Ice maker indicates a high bin level even when the bin is empty; the unit will not make ice.
|
Optical Ice Level Sensor Failure | View Details |
| E18 |
Ice maker indicates a low water quality or filter error.
|
Water Filter or Water Quality Sensor Fault | View Details |
| E19 |
Ice maker indicates a defrost or de-ice error; ice builds up on the evaporator.
|
Defrost or De-Ice Cycle Failure | View Details |
| E2 |
Ice maker runs but does not produce ice; bin remains empty.
|
Ice Level or Bin Thermistor Failure | View Details |
| E20 |
General fault code; the ice maker beeps and stops with no specific error description.
|
Control Board General Fault | View Details |
| E3 |
Ice maker stops mid-cycle; the harvest cycle does not complete.
|
Harvest Motor or Cam Switch Failure | View Details |
| E4 |
Ice maker runs but produces very small or thin ice cubes/slabs.
|
Low Water Fill or Water Level Sensor Fault | View Details |
| E5 |
Ice maker overfills with water; water spills into the bin or cabinet.
|
Water Level Control Failure | View Details |
| E6 |
Ice maker displays an error and shuts down shortly after starting.
|
High Temperature or Condenser Overheat | View Details |
| E7 |
Ice maker shows an error and no water enters the unit.
|
Water Inlet Valve or Flow Fault | View Details |
| E8 |
Ice maker produces hollow or brittle ice that shatters easily.
|
Improper Freeze Cycle or Evaporator Temperature Control Fault | View Details |
| E9 |
Ice maker displays an error and the compressor does not start.
|
Compressor Start Circuit Failure | View Details |
| – |
Control panel buttons do not respond or respond intermittently.
|
User Interface Keypad Failure | View Details |
| – |
Display is lit but shows garbled characters or flickers.
|
Display or UI Power Fault | View Details |
| – |
Frost or ice buildup around the bin door opening.
|
Air Leak at Bin Door | View Details |
| – |
Ice appears cloudy, white, or contains particles.
|
Water Quality or Scale Contamination | View Details |
| – |
Ice cubes or nuggets have a bad taste or odor.
|
Contaminated Water Path or Bin | View Details |
| – |
Ice maker cycles on and off frequently without making much ice.
|
Short Cycling | View Details |
| – |
Ice maker freezes up with a solid block of ice on the evaporator.
|
Freeze Cycle Control Failure | View Details |
| – |
Ice maker interior or bin has mold, slime, or algae growth.
|
Sanitation and Biofilm Contamination | View Details |
| – |
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
|
Mechanical Noise – Moving Components | View Details |
| – |
Ice maker leaking water onto the floor from underneath.
|
External Water Leak | View Details |
| – |
Ice maker makes ice very slowly; production is much lower than normal.
|
Reduced Ice Production | View Details |
| – |
Ice maker not making any ice at all (no error code displayed).
|
No Ice Production – General Failure | View Details |
| – |
Ice maker produces very large, thick slabs that are hard to break.
|
Overfreezing / Excessive Ice Thickness | View Details |
| – |
Ice maker produces very small, thin sheets that break apart easily.
|
Underfreezing / Insufficient Ice Thickness | View Details |
| – |
Ice maker runs continuously and does not shut off even when the bin is full.
|
Ice Level Detection Failure – Continuous Operation | View Details |
| – |
Ice maker shuts off randomly and then restarts later.
|
Intermittent Power or Overheat Shutdown | View Details |
| – |
Ice maker vibrates excessively or rattles against cabinetry.
|
Vibration and Installation Issue | View Details |
| – |
Ice maker will not start after being turned off for a long period.
|
Startup Failure After Idle Period | View Details |
| – |
Ice melts quickly in the bin; the bin area feels warmer than normal.
|
Poor Bin Insulation or Warm Air Infiltration | View Details |
| – |
Loud banging or knocking sound when the compressor starts or stops.
|
Compressor or Refrigerant Line Noise | View Details |
| – |
Unit is warm to the touch on the sides or top; the cabinet feels hot.
|
Overheating Cabinet | View Details |
| – |
Unit trips the circuit breaker or GFCI when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Water pooling inside the ice bin or at the bottom of the cabinet.
|
Internal Drainage Problem | View Details |
No matching codes found
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