Monogram Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker will not run; display shows E1, and the unit may shut down shortly after power-up.
Evaporator Thermistor Failure
E10
E10 displayed; ice maker may run but produce very small or hollow cubes/nuggets.
Water Flow / Circulation Fault
E11
E11 error; unit may not respond to button presses or may behave erratically.
User Interface / Control Panel Communication Fault
E12
E12 displayed; unit may not defrost properly, leading to frost buildup on the evaporator.
Defrost / Hot Gas Valve Fault
E13
E13 error; unit may not sense door/bin position correctly and may not operate.
Door Switch / Bin Door Sensor Fault
E14
E14 displayed; unit may run but produce no ice or very little ice.
Compressor / Start Device Fault
E15
E15 error; unit may shut down and display a service indication after extended operation.
General System Fault / Internal Self-Test Failure
E2
Ice maker stops mid-cycle; display shows E2, and ice production halts.
Bin Thermistor / Ice Level Sensor Failure
E3
Unit displays E3 and shuts down or fails to complete the ice harvest cycle.
Evaporator Temperature / Freeze Time Fault
E4
Display shows E4; the ice maker may stop and not restart until power is cycled.
High Temperature / Condenser Overheat Fault
E5
E5 displayed; the unit may produce very little ice or stop mid-cycle.
Water System / Fill Fault
E6
E6 error appears; the unit may not harvest ice properly or may shut down.
Harvest Sensor / Ice Thickness Sensor Fault
E7
Display shows E7; unit may not sense bin full, may overfill, or shut down unexpectedly.
Bin Full Sensor / Infrared Level Sensor Fault
E8
E8 displayed; unit may not drain melt water or may shut down with water remaining in the sump.
Drain Pump Fault
E9
E9 error; unit may not start or may shut down shortly after initiation.
Low Voltage / Power Supply Fault
Symptom
Buttons on the control panel do not respond or respond intermittently.
Unresponsive Controls
Symptom
Ice appears cloudy or white instead of clear.
Cloudy Ice
Symptom
Ice cubes are very small, thin, or hollow.
Thin or Hollow Ice Formation
Symptom
Ice cubes or nuggets are soft, wet, or melting quickly in the bin.
Soft or Wet Ice
Symptom
Ice has a bad taste or odor.
Contaminated Ice / Taste and Odor
Symptom
Ice maker will not power on at all; no lights, no display, and no sounds.
No Power / Dead Unit
Symptom
Ice maker will not start a cycle; the display is on, but the unit does nothing.
Won't Start / Control Lock or Bin Full Condition
Symptom
The display is blank or segments are missing, but the unit still runs.
Display / UI Failure
Symptom
The ice maker frequently freezes up with heavy frost or ice on the evaporator and internal surfaces.
Evaporator Icing / Frost Buildup
Symptom
The ice maker is running but makes a loud grinding or rattling noise.
Mechanical Noise / Fan or Pump Failure
Symptom
The ice maker is vibrating excessively or rattling the cabinetry.
Excessive Vibration
Symptom
The ice maker produces ice, but ice production is very slow compared to normal.
Low Ice Production
Symptom
The ice maker runs but produces no ice at all.
No Ice Production
Symptom
The unit cycles on and off rapidly, never staying on long enough to make ice.
Short Cycling
Symptom
The unit drains water constantly, even when not in a drain cycle.
Drain Pump Stuck On
Symptom
The unit emits a strong chemical or burning smell during operation.
Electrical Overheat / Component Failure
Symptom
The unit hums but does not start cooling; the compressor is hot to the touch.
Compressor Locked Rotor / Start Failure
Symptom
The unit makes a high-pitched squealing or chirping noise intermittently.
Bearing or Motor Wear
Symptom
The unit runs continuously and does not shut off, even when the bin is full.
Won't Shut Off / Bin Full Detection Failure
Symptom
Unit fills with too much water, overflowing the sump or bin.
Overfill / Water Level Control Failure
Symptom
Unit shuts off randomly and then restarts later on its own.
Intermittent Power Loss / Overheat Protection
Symptom
Water leaking from the front of the ice maker onto the floor.
Front Leak / Bin Drain Overflow
Symptom
Water leaking from the rear or bottom of the ice maker.
Rear Leak / Supply or Drain Line Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker will not run; display shows E1, and the unit may shut down shortly after power-up.
|
Evaporator Thermistor Failure | View Details |
| E10 |
E10 displayed; ice maker may run but produce very small or hollow cubes/nuggets.
|
Water Flow / Circulation Fault | View Details |
| E11 |
E11 error; unit may not respond to button presses or may behave erratically.
|
User Interface / Control Panel Communication Fault | View Details |
| E12 |
E12 displayed; unit may not defrost properly, leading to frost buildup on the evaporator.
|
Defrost / Hot Gas Valve Fault | View Details |
| E13 |
E13 error; unit may not sense door/bin position correctly and may not operate.
|
Door Switch / Bin Door Sensor Fault | View Details |
| E14 |
E14 displayed; unit may run but produce no ice or very little ice.
|
Compressor / Start Device Fault | View Details |
| E15 |
E15 error; unit may shut down and display a service indication after extended operation.
|
General System Fault / Internal Self-Test Failure | View Details |
| E2 |
Ice maker stops mid-cycle; display shows E2, and ice production halts.
|
Bin Thermistor / Ice Level Sensor Failure | View Details |
| E3 |
Unit displays E3 and shuts down or fails to complete the ice harvest cycle.
|
Evaporator Temperature / Freeze Time Fault | View Details |
| E4 |
Display shows E4; the ice maker may stop and not restart until power is cycled.
|
High Temperature / Condenser Overheat Fault | View Details |
| E5 |
E5 displayed; the unit may produce very little ice or stop mid-cycle.
|
Water System / Fill Fault | View Details |
| E6 |
E6 error appears; the unit may not harvest ice properly or may shut down.
|
Harvest Sensor / Ice Thickness Sensor Fault | View Details |
| E7 |
Display shows E7; unit may not sense bin full, may overfill, or shut down unexpectedly.
|
Bin Full Sensor / Infrared Level Sensor Fault | View Details |
| E8 |
E8 displayed; unit may not drain melt water or may shut down with water remaining in the sump.
|
Drain Pump Fault | View Details |
| E9 |
E9 error; unit may not start or may shut down shortly after initiation.
|
Low Voltage / Power Supply Fault | View Details |
| – |
Buttons on the control panel do not respond or respond intermittently.
|
Unresponsive Controls | View Details |
| – |
Ice appears cloudy or white instead of clear.
|
Cloudy Ice | View Details |
| – |
Ice cubes are very small, thin, or hollow.
|
Thin or Hollow Ice Formation | View Details |
| – |
Ice cubes or nuggets are soft, wet, or melting quickly in the bin.
|
Soft or Wet Ice | View Details |
| – |
Ice has a bad taste or odor.
|
Contaminated Ice / Taste and Odor | View Details |
| – |
Ice maker will not power on at all; no lights, no display, and no sounds.
|
No Power / Dead Unit | View Details |
| – |
Ice maker will not start a cycle; the display is on, but the unit does nothing.
|
Won't Start / Control Lock or Bin Full Condition | View Details |
| – |
The display is blank or segments are missing, but the unit still runs.
|
Display / UI Failure | View Details |
| – |
The ice maker frequently freezes up with heavy frost or ice on the evaporator and internal surfaces.
|
Evaporator Icing / Frost Buildup | View Details |
| – |
The ice maker is running but makes a loud grinding or rattling noise.
|
Mechanical Noise / Fan or Pump Failure | View Details |
| – |
The ice maker is vibrating excessively or rattling the cabinetry.
|
Excessive Vibration | View Details |
| – |
The ice maker produces ice, but ice production is very slow compared to normal.
|
Low Ice Production | View Details |
| – |
The ice maker runs but produces no ice at all.
|
No Ice Production | View Details |
| – |
The unit cycles on and off rapidly, never staying on long enough to make ice.
|
Short Cycling | View Details |
| – |
The unit drains water constantly, even when not in a drain cycle.
|
Drain Pump Stuck On | View Details |
| – |
The unit emits a strong chemical or burning smell during operation.
|
Electrical Overheat / Component Failure | View Details |
| – |
The unit hums but does not start cooling; the compressor is hot to the touch.
|
Compressor Locked Rotor / Start Failure | View Details |
| – |
The unit makes a high-pitched squealing or chirping noise intermittently.
|
Bearing or Motor Wear | View Details |
| – |
The unit runs continuously and does not shut off, even when the bin is full.
|
Won't Shut Off / Bin Full Detection Failure | View Details |
| – |
Unit fills with too much water, overflowing the sump or bin.
|
Overfill / Water Level Control Failure | View Details |
| – |
Unit shuts off randomly and then restarts later on its own.
|
Intermittent Power Loss / Overheat Protection | View Details |
| – |
Water leaking from the front of the ice maker onto the floor.
|
Front Leak / Bin Drain Overflow | View Details |
| – |
Water leaking from the rear or bottom of the ice maker.
|
Rear Leak / Supply or Drain Line Leak | View Details |
No matching codes found
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