SilverCrest
SilverCrest Microwaves Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Microwave will not start; display shows E01 immediately after pressing START
Door Interlock Safety Circuit Fault
E02
Microwave stops heating shortly after start; display shows E02 and beeps
Magnetron Overheat / Thermal Cut-Out Trip
E03
Microwave runs but does not heat; display shows E03 after a few seconds
High-Voltage System Failure
E04
Microwave display shows E04 and unit will not start any cooking program
Touch Control Panel / Keypad Error
E05
Microwave beeps and shows E05; cooking stops unexpectedly.
Cavity Temperature Sensor / Thermistor Fault
E06
Microwave shows E06 and will not start; sometimes occurs after a power surge.
Low Voltage / Power Supply Error
E07
Microwave display shows E07; grill or convection functions do not operate correctly.
Grill / Convection Heater Circuit Fault
E08
Microwave shows E08; turntable does not rotate during cooking.
Turntable Motor Drive Error
E09
Microwave shows E09 and stops; the fan may continue running briefly.
Cooling Fan / Airflow Error
E10
Microwave shows E10; the clock and display may flicker or reset.
Control PCB Communication / Internal Error
E11
Microwave shows E11 and beeps; the child lock may not function correctly.
Keypad Lock / Child Lock Circuit Error
E12
Microwave shows E12; sensor cooking or auto programs fail to start.
Humidity / Steam Sensor Error
E13
Microwave shows E13; the convection fan does not run in convection mode.
Convection Fan Motor Error
E14
Microwave shows E14; the interior light does not work or flickers.
Cavity Lamp Circuit Error
E15
Microwave shows E15; the unit may shut down during long cooking cycles.
Main Thermal Cut-Out / Overheat Protection Trip
E16
Microwave shows E16; the door appears closed but the unit will not start.
Door Latch Mechanism Misalignment
E17
Microwave shows E17; the time counts down but there is no sound or activity inside.
Relay Drive / Output Stage Error
E18
Microwave shows E18; the clock cannot be set or resets randomly.
Non-Volatile Memory / Clock Circuit Error
E19
Microwave shows E19; auto-defrost or weight-based programs fail.
Weight / Load Sensor Error (for models with integrated scale or load detection)
E20
Microwave shows E20; grill or convection preheat never completes.
Temperature Rise / Heater Performance Error
Symptom
Microwave buttons do not respond or respond intermittently.
Keypad / Control Panel Failure
Symptom
Microwave convection mode does not reach or maintain set temperature
Convection Heating Underperformance
Symptom
Microwave display and buttons work, but pressing START does nothing.
Start Circuit / Safety Interlock Inhibit
Symptom
Microwave display is dim, flickering, or partially missing segments.
Display Module / Power Supply Degradation
Symptom
Microwave door will not open or is stuck closed after cooking.
Door Latch / Release Mechanism Jammed
Symptom
Microwave door will not stay closed or pops open during operation.
Door Latch Retention Failure
Symptom
Microwave emits a strong chemical or plastic smell when new or after long storage
Initial Burn-In Odor / Residual Manufacturing Oils
Symptom
Microwave fan continues to run for a long time after cooking has finished
Cooling Fan Overrun / Thermal Management
Symptom
Microwave grill function does not brown food or seems very weak
Reduced Grill Heating Performance
Symptom
Microwave interior light does not turn on, but the unit heats and operates normally.
Cavity Lamp Burnout
Symptom
Microwave interior light is on and fan runs, but there is a burning smell or smoke from the vents.
Overheating / Component Burn
Symptom
Microwave leaks water or condensation onto the counter or inside the door
Condensation / Drainage Issue
Symptom
Microwave makes a loud buzzing or humming noise while heating, louder than normal.
Excessive High-Voltage Transformer or Magnetron Noise
Symptom
Microwave makes crackling or popping noises and may show small sparks inside.
Cavity Arcing / Waveguide Damage
Symptom
Microwave produces radio or Wi‑Fi interference when operating
Electromagnetic Interference (EMI) Leakage
Symptom
Microwave runs but is very noisy; rattling or vibration sounds from inside.
Mechanical Vibration / Loose Components
Symptom
Microwave turntable rotates intermittently or jerks during operation
Turntable Drive Intermittent
Symptom
The microwave does not power on at all; the display is blank and there are no lights or sounds.
No Power / Dead Appliance
Symptom
The microwave light turns on and the timer counts down, but the turntable does not rotate.
Turntable Drive Failure
Symptom
The microwave runs (light on, turntable turning, fan running) but food does not heat.
No Microwave Heating
Symptom
The microwave trips the household circuit breaker or RCD when starting a cook cycle.
Electrical Short / Ground Fault
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Microwave will not start; display shows E01 immediately after pressing START
|
Door Interlock Safety Circuit Fault | View Details |
| E02 |
Microwave stops heating shortly after start; display shows E02 and beeps
|
Magnetron Overheat / Thermal Cut-Out Trip | View Details |
| E03 |
Microwave runs but does not heat; display shows E03 after a few seconds
|
High-Voltage System Failure | View Details |
| E04 |
Microwave display shows E04 and unit will not start any cooking program
|
Touch Control Panel / Keypad Error | View Details |
| E05 |
Microwave beeps and shows E05; cooking stops unexpectedly.
|
Cavity Temperature Sensor / Thermistor Fault | View Details |
| E06 |
Microwave shows E06 and will not start; sometimes occurs after a power surge.
|
Low Voltage / Power Supply Error | View Details |
| E07 |
Microwave display shows E07; grill or convection functions do not operate correctly.
|
Grill / Convection Heater Circuit Fault | View Details |
| E08 |
Microwave shows E08; turntable does not rotate during cooking.
|
Turntable Motor Drive Error | View Details |
| E09 |
Microwave shows E09 and stops; the fan may continue running briefly.
|
Cooling Fan / Airflow Error | View Details |
| E10 |
Microwave shows E10; the clock and display may flicker or reset.
|
Control PCB Communication / Internal Error | View Details |
| E11 |
Microwave shows E11 and beeps; the child lock may not function correctly.
|
Keypad Lock / Child Lock Circuit Error | View Details |
| E12 |
Microwave shows E12; sensor cooking or auto programs fail to start.
|
Humidity / Steam Sensor Error | View Details |
| E13 |
Microwave shows E13; the convection fan does not run in convection mode.
|
Convection Fan Motor Error | View Details |
| E14 |
Microwave shows E14; the interior light does not work or flickers.
|
Cavity Lamp Circuit Error | View Details |
| E15 |
Microwave shows E15; the unit may shut down during long cooking cycles.
|
Main Thermal Cut-Out / Overheat Protection Trip | View Details |
| E16 |
Microwave shows E16; the door appears closed but the unit will not start.
|
Door Latch Mechanism Misalignment | View Details |
| E17 |
Microwave shows E17; the time counts down but there is no sound or activity inside.
|
Relay Drive / Output Stage Error | View Details |
| E18 |
Microwave shows E18; the clock cannot be set or resets randomly.
|
Non-Volatile Memory / Clock Circuit Error | View Details |
| E19 |
Microwave shows E19; auto-defrost or weight-based programs fail.
|
Weight / Load Sensor Error (for models with integrated scale or load detection) | View Details |
| E20 |
Microwave shows E20; grill or convection preheat never completes.
|
Temperature Rise / Heater Performance Error | View Details |
| – |
Microwave buttons do not respond or respond intermittently.
|
Keypad / Control Panel Failure | View Details |
| – |
Microwave convection mode does not reach or maintain set temperature
|
Convection Heating Underperformance | View Details |
| – |
Microwave display and buttons work, but pressing START does nothing.
|
Start Circuit / Safety Interlock Inhibit | View Details |
| – |
Microwave display is dim, flickering, or partially missing segments.
|
Display Module / Power Supply Degradation | View Details |
| – |
Microwave door will not open or is stuck closed after cooking.
|
Door Latch / Release Mechanism Jammed | View Details |
| – |
Microwave door will not stay closed or pops open during operation.
|
Door Latch Retention Failure | View Details |
| – |
Microwave emits a strong chemical or plastic smell when new or after long storage
|
Initial Burn-In Odor / Residual Manufacturing Oils | View Details |
| – |
Microwave fan continues to run for a long time after cooking has finished
|
Cooling Fan Overrun / Thermal Management | View Details |
| – |
Microwave grill function does not brown food or seems very weak
|
Reduced Grill Heating Performance | View Details |
| – |
Microwave interior light does not turn on, but the unit heats and operates normally.
|
Cavity Lamp Burnout | View Details |
| – |
Microwave interior light is on and fan runs, but there is a burning smell or smoke from the vents.
|
Overheating / Component Burn | View Details |
| – |
Microwave leaks water or condensation onto the counter or inside the door
|
Condensation / Drainage Issue | View Details |
| – |
Microwave makes a loud buzzing or humming noise while heating, louder than normal.
|
Excessive High-Voltage Transformer or Magnetron Noise | View Details |
| – |
Microwave makes crackling or popping noises and may show small sparks inside.
|
Cavity Arcing / Waveguide Damage | View Details |
| – |
Microwave produces radio or Wi‑Fi interference when operating
|
Electromagnetic Interference (EMI) Leakage | View Details |
| – |
Microwave runs but is very noisy; rattling or vibration sounds from inside.
|
Mechanical Vibration / Loose Components | View Details |
| – |
Microwave turntable rotates intermittently or jerks during operation
|
Turntable Drive Intermittent | View Details |
| – |
The microwave does not power on at all; the display is blank and there are no lights or sounds.
|
No Power / Dead Appliance | View Details |
| – |
The microwave light turns on and the timer counts down, but the turntable does not rotate.
|
Turntable Drive Failure | View Details |
| – |
The microwave runs (light on, turntable turning, fan running) but food does not heat.
|
No Microwave Heating | View Details |
| – |
The microwave trips the household circuit breaker or RCD when starting a cook cycle.
|
Electrical Short / Ground Fault | View Details |
No matching codes found
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