E02
Candy
Main Temperature Sensor (NTC) Short Circuit / Overtemperature Detection
Oven overheats, may shut down or lock, and displays E02 during or shortly after use.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Shorted cavity NTC sensor, Sensor wiring shorted to chassis, Misrouted harness near hot surfaces, Faulty main control board temperature circuit
How to Fix / Troubleshooting
Safety first: Isolate the oven from power and allow it to cool fully before inspection.
- Visual inspection of sensor and wiring: Locate the cavity temperature sensor at the rear/top of the oven interior. Remove the mounting screw and gently pull the sensor out. Check for melted insulation, exposed conductors, or signs of the sensor touching metal surfaces.
- Measure sensor resistance: With a multimeter, check resistance at room temperature. A reading near 0 Ω indicates a shorted sensor. Replace if shorted or if resistance is far outside the expected range.
- Check for wiring shorts: Follow the harness from the sensor to the control board. Look for areas where the cable may have been trapped by the oven casing or touched the hot cavity wall. Repair or replace the harness if insulation is damaged.
- Control board check: If sensor and wiring are correct, the control board may be misreading temperature. Inspect for burnt tracks or components. Replacement of the board is usually required if faulty.
- Ventilation: Ensure the oven has correct built-in ventilation as per Candy installation instructions; poor ventilation can contribute to overheating faults.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Cavity Temperature Sensor (NTC Probe)
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements