E12
Bagotte
Obstacle / Wall Sensor Error
Robot vacuum announces E12 and stops, often when starting or during navigation.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Front infrared wall sensors dirty, Sensor window scratched or covered, Loose sensor harness, Failed front IR sensor board
How to Fix / Troubleshooting
Safety: Turn OFF the robot.
Steps:
- Locate front IR sensors: On Bagotte robots, these are usually dark plastic windows on the front bumper or front housing.
- Clean sensor windows: Wipe gently with a soft, dry microfiber cloth. Remove any stickers or protective films that may cover them.
- Inspect for damage: Check for cracks or deep scratches that could distort the IR beam.
- Reset the robot: Power OFF for 30 seconds, then ON again.
- Test navigation: Start a cleaning cycle in a room with normal lighting and observe if the robot still misreads obstacles or throws E12.
- If E12 continues: The front IR sensor board or its wiring may be defective. Replace the front obstacle sensor PCB or consult a technician.
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Repair Difficulty
Medium
3/5
Required Part
Front Obstacle Sensor PCB
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