Pramac

Pramac Standby Generators Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
The generator will not start; the controller shows E01 on the display.
Low Oil Pressure Shutdown / Start Inhibit
E02
The generator shuts down shortly after starting; E02 is displayed on the Pramac controller.
High Engine Temperature / Overheat Shutdown
E03
The Pramac standby generator fails to start and displays E03.
Low Battery Voltage / Battery Fault
E04
The generator stops, and E04 is shown on the Pramac control panel.
Overspeed Protection Trip
E05
The Pramac standby generator shuts down with E05 on the display.
Underspeed / Engine Speed Too Low
E06
The controller shows E06, and the generator will not start.
Emergency Stop Activated / Remote Stop Circuit Open
E07
The Pramac generator displays E07 and shuts down during operation.
Low Fuel Level / Fuel Level Alarm
E08
The generator controller shows E08 and prevents starting.
Low Coolant Level Alarm (Liquid-Cooled Models)
E09
Pramac standby generator shows E09 and stops producing power.
Overvoltage Protection Trip
E10
Generator trips with E10 and no AC output is available.
Undervoltage / Loss of Excitation
E11
Pramac controller shows E11 and the generator will not start automatically.
Start Failure / Failed to Reach Running Conditions
E12
Generator stops with E12 and cannot be restarted until cleared.
Overcurrent / Output Breaker Trip Alarm
E13
Pramac controller indicates E13 and the unit shuts down unexpectedly.
Phase Sequence / Phase Rotation Error (Three-Phase Models)
E14
Generator displays E14 and stops after running for a short time.
Frequency Out of Range
E15
Pramac standby generator shows E15 and refuses to transfer load.
Utility (Mains) Failure Detection Error / ATS Communication Fault
E16
Controller logs E16 and the generator shuts down during operation.
Oil Temperature High / Combined Oil Temp-Pressure Fault (on some engines)
E17
Pramac generator shows E17 and will not crank.
Safety Circuit Open (Door Switch / Guard Switch)
E18
Controller displays E18 and the generator shuts down intermittently.
Fuel Solenoid / Fuel Valve Fault
E19
Pramac standby generator logs E19 and will not accept remote start.
Remote Start Signal Fault
E20
Controller shows E20 and generator shuts down with black smoke.
Exhaust Temperature High / Overload-Induced Overtemp
Symptom
Controller display is blank or unreadable, generator otherwise appears intact
Controller Power / Display Failure
Symptom
Generator battery repeatedly discharges between test runs
Battery Charging / Parasitic Drain Issue
Symptom
Generator cranks but will not start, no error code displayed.
Fuel Delivery Failure
Symptom
Generator emits excessive black smoke from exhaust under load
Overfueling / Incomplete Combustion
Symptom
Generator emits white smoke and runs rough, especially on cold start
Poor Combustion / Cold Start Issue
Symptom
Generator enclosure becomes very hot to the touch during operation
Inadequate Ventilation / Cooling Airflow Restriction
Symptom
Generator is excessively noisy or rattling during operation.
Mechanical Vibration / Mounting Fault
Symptom
Generator leaks fuel inside the enclosure.
Fuel Leak
Symptom
Generator runs but produces no AC power, no error code on controller.
Loss of Output / Open Output Breaker
Symptom
Generator runs but voltage is low and lights are dim.
Low Output Voltage
Symptom
Generator starts and runs but ATS does not transfer load
Load Transfer Failure
Symptom
Generator starts then stalls after a few seconds, no code shown.
Fuel Starvation After Start
Symptom
Generator surges or hunts in RPM with fluctuating lights
Unstable Governor Operation
Symptom
Generator trips building RCD/GFCI devices when starting or under load
Earth Leakage / Ground Fault
Symptom
Generator will not start automatically during a power outage but starts manually
Automatic Start / ATS Control Failure
Symptom
Moisture or condensation visible inside the generator enclosure, corrosion on terminals
Ingress / Condensation Problem
Symptom
Oil leaking under the Pramac generator set.
Engine Oil Leak
Symptom
Strong fuel smell around the standby generator even when not running.
Evaporative Fuel Leak / Venting Issue
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