Neff Washer-Dryer Combos Error Codes

E01

Washer-dryer will not start; display shows E01 and door symbol, door will not lock

Door Locking System Failure

E02

Washer-dryer does not fill with water; E02 displayed shortly after program start

Water Inlet Valve / Filling Fault

E03

Washer-dryer does not drain; water remains in drum and E03 is displayed

Drain Pump / Drainage Fault

E04

Washer-dryer overfills or shows E04; water may be seen in the door seal area or leaking from the front

Overfill / Water Level Control Fault

E05

Washer-dryer stops during wash; E05 displayed; water may be cold even on hot programs.

Heating Circuit Fault (Wash Heater)

E06

Washer-dryer door will not unlock at end of cycle; E06 displayed.

Door Unlock Fault / Door Lock Feedback Error

E07

Washer-dryer does not spin or tumble; E07 displayed.

Motor Drive Fault

E08

Washer-dryer fails to reach or maintain spin speed; E08 displayed.

Unbalanced Load / Spin Control Fault

E09

Drying function does not heat; clothes remain wet after drying cycle; E09 displayed.

Dryer Heating Circuit Fault

E10

Drying cycle runs but takes excessively long; E10 displayed or drying symbol flashes.

Dryer Moisture Sensing / Condensation Fault

E11

Washer-dryer stops with E11; water remains in drum and machine may not proceed to spin.

Water Level Sensor / Pressure Switch Fault

E12

Washer-dryer shows E12 and may stop during drying; condenser area may be very hot.

Dryer Condenser / Cooling System Fault

E13

Washer-dryer displays E13; water detected in base tray; machine may run drain pump continuously.

Leakage / AquaStop Activation

E14

Washer-dryer shows E14; issues with water level during drying or wash-dry transition.

Flow Meter / Water Intake Measurement Fault

E15

Washer-dryer displays E15; the machine may not start, and the pump may run intermittently.

Base Tray Flood / Anti-Flood System Activated

E16

Washer-dryer door can be opened during a cycle or will not lock properly; E16 is displayed on some models.

Door Locking / Safety Interlock Error

E17

Washer-dryer fills too quickly or displays E17 shortly after starting; this may indicate abnormal inlet pressure.

High Water Pressure / Inlet Time Fault

E18

Washer-dryer stops mid-cycle with water in the drum; E18 is displayed (drain timeout).

Drain Timeout / Slow Drain

E19

Washer-dryer displays E19; issues with internal water circulation or valve control.

Internal Valve / Diverter Valve Fault

E20

Washer-dryer displays E20; a general motor or drive system error on some Neff/Bosch platforms.

General Motor / Inverter Error

E23

Washer-dryer displays E23; a drain pump triac or pump circuit error.

Drain Pump Control Circuit Fault

E24

Washer-dryer displays E24; an internal communication or valve control error on some platforms.

Auxiliary Valve / Pump Control Error

E25

Washer-dryer displays E25; a drain-related or pump sensor error on some Neff/Bosch washer-dryers.

Drain Pump Sensor / Blockage Error

Symptom

Washer-dryer displays incorrect time remaining or frequently adjusts cycle duration.

Load Sensing / Adaptive Control Behavior

Symptom

Washer-dryer does not dry clothes effectively; clothes come out damp and cool.

Dryer Airflow / Heating Inefficiency

Symptom

Washer-dryer does not start at all; no lights or display.

No Power / Mains Supply Fault.

Symptom

Washer-dryer door is stuck locked at the end of the cycle with no error code.

Mechanical Door Lock Jam

Symptom

Washer-dryer drum does not turn during wash or dry, but the machine fills and drains normally.

Drive Belt / Motor Transmission Failure.

Symptom

Washer-dryer emits a burning smell during operation.

Overheating Component or Belt Slippage.

Symptom

Washer-dryer has a persistent bad odor inside the drum.

Biofilm / Detergent Residue Buildup.

Symptom

Washer-dryer leaks water from the front during wash cycles.

Door Seal (Gasket) Leak

Symptom

Washer-dryer leaks water from underneath the machine.

Internal Hose or Pump Leak.

Symptom

Washer-dryer leaves clothes very wet at the end of the cycle (poor spin performance).

Spin Inefficiency / Residual Water.

Symptom

Washer-dryer leaves detergent or fabric softener in the dispenser drawer at the end of the cycle.

Detergent Dispenser / Water Jet Blockage

Symptom

Washer-dryer makes loud banging or knocking noises during spin.

Suspension / Shock Absorber Wear.

Symptom

Washer-dryer powers on but will not start any program; start button unresponsive.

User Interface / Control Lock Issue.

Symptom

Washer-dryer produces a high-pitched squeal or grinding noise when spinning.

Drum Bearing or Drive System Wear.

Symptom

Washer-dryer stops mid-cycle without draining or spinning, but no error code is displayed.

Intermittent Control or Door Lock Fault

Symptom

Washer-dryer trips the household circuit breaker or RCD during operation.

Electrical Short or Earth Leakage

Symptom

Washer-dryer vibrates excessively and "walks" across the floor during spin.

Excessive Vibration / Installation Fault.