Arctic King Condensate Drainage Failure

Unit leaks water inside the room, dripping from the front panel or around the filter area.

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Possible Causes

Clogged condensate drain channel, Unit not tilted correctly (window models), Cracked drain pan, Blocked drain hose (portable models)

How to Fix / Troubleshooting

Safety: Unplug the unit. Water and electricity are a dangerous combination.

Steps to stop indoor water leaks:

  • Check installation tilt (window units): Ensure the unit is slightly tilted downward toward the outside so water flows out, not into the room.
  • Clean drain channel: Remove the front cover and filter. Locate the condensate trough under the evaporator coil and clear any slime, dust, or debris with a brush and warm water.
  • Inspect drain hole: From the rear, locate the small drain hole or notch in the base pan. Use a pipe cleaner or small wire to clear blockages.
  • Portable units: Check the drain hose or plug at the rear/bottom. Ensure the hose is not kinked and the connection is tight. Clean any internal screens.
  • Check drain pan: Inspect the plastic drain pan for cracks or warping. Replace the drain pan / base pan if damaged.
  • Reassemble and test: After cleaning, run the unit and monitor for leaks. If leaking persists, a technician should inspect for internal pan misalignment or structural damage.
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Repair Difficulty

Easy 2/5

Required Part

Drain Pan / Base Pan
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