The indoor unit louvers do not move or are stuck in one position.

Safety first: Turn off power before manually moving the louvers.

• Step 1 – Remove obstruction: Check for objects or heavy dust preventing louver movement and clean as needed.
• Step 2 – Manual movement: Gently move the louvers by hand to feel for binding. Do not force them if they are jammed.
• Step 3 – Inspect motor and linkage: Remove the front cover to access the louver motor and linkage. Reattach any disconnected arms.
• Step 4 – Replace louver motor: If the motor does not respond in swing mode, replace the louver motor assembly.