E25
Keston Low Flow / Minimum Flow Rate Fault

Boiler displays E25; CH flow temperature rises too quickly at low load.

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Possible Causes

All TRVs closed, Bypass not fitted or set, Pump speed too low, Blocked system filter

How to Fix / Troubleshooting

Safety: Surfaces may be hot. Allow the system to cool before adjusting valves.

User checks:

  • Ensure at least a few radiators have their thermostatic radiator valves (TRVs) fully open.
  • Check that any manual bypass radiator (usually in the hall or bathroom) is open.

Engineer checks:

  • Verify that a suitable automatic bypass valve is installed and correctly set for the Keston boiler.
  • Check and clean any system filter or strainer on the return pipework.
  • Increase pump speed if set too low, ensuring noise and flow remain acceptable.
  • Advise on correct TRV usage to maintain minimum flow through the boiler.
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Repair Difficulty

Easy 2/5

Required Part

Automatic Bypass Valve
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