E13
Triangle Tube
Outdoor Sensor Fault
Boiler displays E13: outdoor temperature sensor reading is invalid.
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Possible Causes
Failed outdoor NTC sensor, broken or shorted sensor cable, incorrect sensor placement in direct sun or near a heat source, control board sensor input fault.
How to Fix / Troubleshooting
Safety: Turn off the power before working on low-voltage wiring.
- Step 1 – Locate outdoor sensor: Locate the Triangle Tube outdoor sensor mounted on an exterior wall, typically on the north or shaded side.
- Step 2 – Inspect wiring: Inspect the two-conductor cable from the sensor back to the boiler. Look for cuts, staples through the wire, or corrosion at the terminals. Reseat the wires at the control board.
- Step 3 – Sensor placement: Ensure the sensor is not in direct sunlight, above a dryer vent, or near other heat sources that can skew readings.
- Step 4 – Reset boiler: Restore power and see if E13 clears. If not, the sensor may be defective.
- Replace sensor: Install a new Triangle Tube-compatible outdoor sensor and reconnect the wires with correct polarity (if specified).
- Technician help: If the error persists, the control board may need to be tested and replaced by a professional.
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Repair Difficulty
Easy
2/5
Required Part
Outdoor Temperature Sensor
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