Viadrus
No Power / Electrical Supply Fault
Boiler will not start at all; there is no display or lights, it is completely dead.
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Possible Causes
Blown fuse in Viadrus boiler or spur, Tripped circuit breaker, Faulty main on/off switch, Loose mains terminal connections
How to Fix / Troubleshooting
Safety first: Only work on electrical components if you are competent. Always isolate power at the main switch before removing covers.
Step-by-step checks:
- 1. Check external power: Verify that other electrical appliances on the same circuit work. Check the consumer unit for tripped breakers.
- 2. Inspect fused spur: If the boiler is connected via a fused spur, switch off, remove the fuse, and check/replace it with the correct rating (often 3A).
- 3. Check boiler switch: Ensure the boiler’s main power switch is in the ON position.
- 4. Internal fuse (for skilled users): With power isolated, remove the boiler front panel and locate any internal fuses on the PCB. Replace only with identical types and ratings.
When to stop: If fuses blow repeatedly or there is evidence of burning, do not re-energise. Contact a qualified electrician or heating engineer.
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Repair Difficulty
Easy
2/5
Required Part
Main Power Fuse
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