Henry Blocked Spray Jets / Solution Line Restriction

No spray from the wand or floor tool, but the pump can be heard running (no error code).

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Possible Causes

Clogged floor tool spray nozzles, Blocked in-line solution filter, Kinked solution hose, Mineral build-up in quick-connect fitting

How to Fix / Troubleshooting

Safety: Unplug before disconnecting hoses or tools.

  • Clean spray nozzles:
    • Remove the floor tool from the wand.
    • Unscrew or access the spray jets.
    • Soak in warm water with a little descaler if hard water deposits are visible.
    • Use a soft brush or fine wire to clear the orifices.
  • Check in-line filter:
    • Locate any small filter housings in the solution line.
    • Open and rinse the mesh filter thoroughly.
  • Inspect solution hose routing:
    • Ensure the clear solution hose is not pinched under the tank or twisted around the handle.
    • Straighten and secure with clips.
  • Test spray again:
    • Refill the solution tank, refit, and test the spray with the tool held low to the floor.
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Repair Difficulty

Easy 2/5

Required Part

Floor Tool Spray Nozzles
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