Rowenta Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Carpet cleaner will not start; the display shows E1 immediately after pressing the power button.
Main Power Input Fault
E10
The display shows E10, and the unit will not accept any commands; buttons are unresponsive.
User Interface / Keypad Fault
E11
The heater icon flashes and E11 appears; the solution temperature remains low.
Temperature Sensor (NTC) Fault
E12
The unit displays E12 and shuts off shortly after starting; fan noise may be abnormal.
Motor Speed / Tachometer Fault
E13
E13 appears and the unit will not spray; an audible clicking sound may be heard from inside the base.
Solenoid Valve or Flow Control Fault
E14
The display shows E14; the unit refuses to start after being stored in a cold area.
Low Ambient Temperature Protection
E15
The E15 error appears and the unit shuts down; a faint smell of electronics may be present.
Overcurrent / Short Circuit Protection
E16
E16 is displayed; the unit operates but performance modes cannot be changed.
Mode Selector / Rotary Switch Fault
E17
E17 appears when using accessory hose tools; the base unit works normally in floor mode.
Accessory Tool Detection / Hose Switch Fault
E18
The E18 error appears and the unit beeps when tilted excessively; operation stops.
Tilt / Orientation Sensor Fault
E19
E19 appears and the unit refuses to run after a power surge or outage.
EEPROM / Configuration Data Error
E2
Unit powers on, but the motor does not run; an E2 error appears after a short delay.
Motor Overload or Open Circuit
E20
E20 is displayed; the unit indicates a leak or internal water fault and stops operation.
Internal Leak / Water Ingress Detection
E3
The pump does not spray solution; the display shows E3 when the trigger is pulled.
Solution Pump Circuit Fault
E4
The display shows E4 and the unit stops; the dirty water tank is full or recently emptied.
Dirty Water Tank Level Sensor Fault
E5
The heater does not warm the solution; an E5 error appears after a few minutes of operation.
Solution Heater Overheat or Open Circuit
E6
The brush motor stops and E6 is displayed; suction still works.
Brush Motor Overload or Stall Detection
E7
The unit shuts down with E7 when used on high-pile carpet; it restarts after cooling.
Thermal Overload Protection Activated
E8
The display shows E8 and no water is being picked up; the suction sound is weak.
Low Suction / Airflow Sensor Fault
E9
The unit beeps and shows E9; there is no spray and no brush movement when the trigger is pressed.
Trigger Input or Handle Communication Fault
Symptom
A strong burning smell during operation, sometimes accompanied by smoke from the nozzle area.
Overheated Brush or Belt
Symptom
Accessory hose tools have very weak suction compared to the main floor nozzle.
Reduced Suction in Accessory Mode
Symptom
Buttons on the control panel are hard to press or do not click properly, but the unit sometimes responds.
Sticking Control Buttons
Symptom
Excessive noise or rattling from the base when the unit is running.
Mechanical Vibration / Noise
Symptom
Foam or bubbles visible in the dirty water tank; suction becomes noisy and may reduce.
Excessive Foam in Recovery Tank
Symptom
Handle feels loose or wobbly; unit may not stand upright securely.
Loose Handle / Upright Lock Fault
Symptom
Heated cleaning mode seems to have little or no effect; water feels cold at the nozzle.
Ineffective Heating (No Error Displayed)
Symptom
No water or cleaning solution sprays from the floor nozzle, but the motor runs normally.
No Solution Spray
Symptom
Solution continues to drip from the nozzle for several minutes after releasing the trigger.
Solution Dripping / Valve Not Closing
Symptom
The brush roll does not spin, but suction and spray work normally.
Brush Drive Failure
Symptom
The carpet cleaner leaves streaks or uneven cleaning lines on the carpet.
Uneven Solution Distribution
Symptom
The carpet cleaner turns on but shuts off randomly during use without displaying an error code.
Intermittent Power Loss
Symptom
The carpet cleaner will not power on at all; there are no lights or sounds.
No Power / Dead Appliance
Symptom
The carpet remains overly wet after multiple passes; poor water extraction.
Poor Water Extraction
Symptom
Unit trips the household circuit breaker or RCD when switched on.
Electrical Short / Ground Fault
Symptom
Unit vibrates excessively and is difficult to control on certain carpets.
Excessive Vibration
Symptom
Unpleasant musty or moldy odor coming from the carpet cleaner during use.
Odor / Microbial Growth
Symptom
Water leaking from the clean water/solution tank when removed from the machine.
Tank Valve Leakage
Symptom
Water leaking from underneath the unit during or after use.
Base Leak / Dripping
Symptom
Weak suction; the carpet remains very wet, and dirty water is not being collected effectively.
Low Suction Performance
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Carpet cleaner will not start; the display shows E1 immediately after pressing the power button.
|
Main Power Input Fault | View Details |
| E10 |
The display shows E10, and the unit will not accept any commands; buttons are unresponsive.
|
User Interface / Keypad Fault | View Details |
| E11 |
The heater icon flashes and E11 appears; the solution temperature remains low.
|
Temperature Sensor (NTC) Fault | View Details |
| E12 |
The unit displays E12 and shuts off shortly after starting; fan noise may be abnormal.
|
Motor Speed / Tachometer Fault | View Details |
| E13 |
E13 appears and the unit will not spray; an audible clicking sound may be heard from inside the base.
|
Solenoid Valve or Flow Control Fault | View Details |
| E14 |
The display shows E14; the unit refuses to start after being stored in a cold area.
|
Low Ambient Temperature Protection | View Details |
| E15 |
The E15 error appears and the unit shuts down; a faint smell of electronics may be present.
|
Overcurrent / Short Circuit Protection | View Details |
| E16 |
E16 is displayed; the unit operates but performance modes cannot be changed.
|
Mode Selector / Rotary Switch Fault | View Details |
| E17 |
E17 appears when using accessory hose tools; the base unit works normally in floor mode.
|
Accessory Tool Detection / Hose Switch Fault | View Details |
| E18 |
The E18 error appears and the unit beeps when tilted excessively; operation stops.
|
Tilt / Orientation Sensor Fault | View Details |
| E19 |
E19 appears and the unit refuses to run after a power surge or outage.
|
EEPROM / Configuration Data Error | View Details |
| E2 |
Unit powers on, but the motor does not run; an E2 error appears after a short delay.
|
Motor Overload or Open Circuit | View Details |
| E20 |
E20 is displayed; the unit indicates a leak or internal water fault and stops operation.
|
Internal Leak / Water Ingress Detection | View Details |
| E3 |
The pump does not spray solution; the display shows E3 when the trigger is pulled.
|
Solution Pump Circuit Fault | View Details |
| E4 |
The display shows E4 and the unit stops; the dirty water tank is full or recently emptied.
|
Dirty Water Tank Level Sensor Fault | View Details |
| E5 |
The heater does not warm the solution; an E5 error appears after a few minutes of operation.
|
Solution Heater Overheat or Open Circuit | View Details |
| E6 |
The brush motor stops and E6 is displayed; suction still works.
|
Brush Motor Overload or Stall Detection | View Details |
| E7 |
The unit shuts down with E7 when used on high-pile carpet; it restarts after cooling.
|
Thermal Overload Protection Activated | View Details |
| E8 |
The display shows E8 and no water is being picked up; the suction sound is weak.
|
Low Suction / Airflow Sensor Fault | View Details |
| E9 |
The unit beeps and shows E9; there is no spray and no brush movement when the trigger is pressed.
|
Trigger Input or Handle Communication Fault | View Details |
| – |
A strong burning smell during operation, sometimes accompanied by smoke from the nozzle area.
|
Overheated Brush or Belt | View Details |
| – |
Accessory hose tools have very weak suction compared to the main floor nozzle.
|
Reduced Suction in Accessory Mode | View Details |
| – |
Buttons on the control panel are hard to press or do not click properly, but the unit sometimes responds.
|
Sticking Control Buttons | View Details |
| – |
Excessive noise or rattling from the base when the unit is running.
|
Mechanical Vibration / Noise | View Details |
| – |
Foam or bubbles visible in the dirty water tank; suction becomes noisy and may reduce.
|
Excessive Foam in Recovery Tank | View Details |
| – |
Handle feels loose or wobbly; unit may not stand upright securely.
|
Loose Handle / Upright Lock Fault | View Details |
| – |
Heated cleaning mode seems to have little or no effect; water feels cold at the nozzle.
|
Ineffective Heating (No Error Displayed) | View Details |
| – |
No water or cleaning solution sprays from the floor nozzle, but the motor runs normally.
|
No Solution Spray | View Details |
| – |
Solution continues to drip from the nozzle for several minutes after releasing the trigger.
|
Solution Dripping / Valve Not Closing | View Details |
| – |
The brush roll does not spin, but suction and spray work normally.
|
Brush Drive Failure | View Details |
| – |
The carpet cleaner leaves streaks or uneven cleaning lines on the carpet.
|
Uneven Solution Distribution | View Details |
| – |
The carpet cleaner turns on but shuts off randomly during use without displaying an error code.
|
Intermittent Power Loss | View Details |
| – |
The carpet cleaner will not power on at all; there are no lights or sounds.
|
No Power / Dead Appliance | View Details |
| – |
The carpet remains overly wet after multiple passes; poor water extraction.
|
Poor Water Extraction | View Details |
| – |
Unit trips the household circuit breaker or RCD when switched on.
|
Electrical Short / Ground Fault | View Details |
| – |
Unit vibrates excessively and is difficult to control on certain carpets.
|
Excessive Vibration | View Details |
| – |
Unpleasant musty or moldy odor coming from the carpet cleaner during use.
|
Odor / Microbial Growth | View Details |
| – |
Water leaking from the clean water/solution tank when removed from the machine.
|
Tank Valve Leakage | View Details |
| – |
Water leaking from underneath the unit during or after use.
|
Base Leak / Dripping | View Details |
| – |
Weak suction; the carpet remains very wet, and dirty water is not being collected effectively.
|
Low Suction Performance | View Details |
No matching codes found
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