Milk does not froth or is mostly liquid

Safety first: Turn OFF, unplug, and allow the steam circuit to cool before disassembling the frother.

• Disassemble frother: Remove the milk carafe or manual frother. Take apart the nozzle, air intake, and suction tube as per the manual.
• Soak and clean: Soak parts in warm water with mild detergent, then rinse thoroughly. Ensure all small holes are clear.
• Use proper milk: Use cold, fresh semi-skimmed or whole milk. Avoid UHT or lactose-free milk for best foam.
• Descale: Run a descaling cycle to restore steam pressure.
• If still poor: The steam thermoblock or frother assembly may be worn and require replacement.