Gourmia

Gourmia Coffee Makers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
The display shows E1, and brewing will not start or stops immediately after pressing the brew button.
Water Reservoir Presence/Position Sensor Fault
E10
The display shows E10, and the unit will not brew; this is often associated with descaling or cleaning cycles.
Descale Sensor / Scale Level Detection Fault
E2
The display shows E2, and the coffee maker will not heat or brew.
Thermistor / Temperature Sensor Fault
E3
The display shows E3, and the unit stops mid-brew or never reaches brewing temperature.
Overheat / Thermal Cutoff Trip
E4
The display shows E4, and the coffee maker will not start brewing, whether the carafe is removed or in place.
Carafe Presence / Drip-Stop Switch Fault
E5
The display shows E5, and the unit beeps without starting; this is often associated with single-serve pod models.
Lid Lock / Brew Head Closure Fault
E6
The display shows E6, and the pump does not run or runs briefly then stops.
Water Pump / Flow Sensor Fault
E7
The display shows E7, and the grinder does not run or stops quickly on grind-and-brew models.
Grinder Motor Overload / Jam
E8
The display shows E8, and the unit will not start; this often appears after a power surge or outage.
Control Board Communication / Firmware Error
E9
The display shows E9, and the unit beeps repeatedly; some functions may still work intermittently.
Keypad / Touch Panel Fault
Symptom
Auto-brew (programmed start) does not start at the set time.
Timer / Programming Fault
Symptom
Brew basket door pops open during brewing, causing spills.
Brew Basket Latch Failure
Symptom
Brewed coffee is not hot enough, even immediately after brewing.
Insufficient Brew Temperature / Heater Underperformance
Symptom
Brewed coffee tastes bitter or burnt.
Over-Extraction / Overheating of Coffee
Symptom
Brewed coffee tastes weak or watery, even when using normal coffee amounts.
Under-Extraction / Incorrect Brew Ratio
Symptom
Charcoal water filter holder does not seat properly, causing poor water flow.
Water Filter Holder Misalignment
Symptom
Moldy or musty smell from the coffee maker or brewed coffee.
Microbial Growth in Reservoir or Internal Passages
Symptom
Plastic or chemical taste in coffee from a new Gourmia coffee maker.
Residue / Manufacturing Oils in Water Path
Symptom
Steam and condensation build up excessively around the control panel.
Steam Venting / Gasket Issue
Symptom
The carafe drips or spills when pouring, even when pouring slowly.
Carafe Spout / Lid Seal Issue
Symptom
The coffee maker emits a burning smell or visible smoke during operation.
Overheating / Electrical Insulation Failure
Symptom
The coffee maker is extremely slow to brew; a full pot takes significantly longer than normal.
Restricted Flow / Partial Scale Blockage
Symptom
The coffee maker makes loud rattling or buzzing noises during brewing.
Excessive Vibration / Pump or Housing Noise
Symptom
The coffee maker powers on but will not start brewing when the start button is pressed; no error code is displayed.
Start Button / User Interface Failure
Symptom
The coffee maker turns off mid-brew and restarts or loses clock settings intermittently.
Intermittent Power / Loose Connection
Symptom
The display clock or timer loses time or resets frequently.
Clock / Memory Retention Failure
Symptom
The display shows a descaling or clean icon and will not clear after cleaning.
Descale Indicator Stuck
Symptom
The grind-and-brew model does not grind beans; however, brewing with pre-ground coffee works.
Grinder Non-Operation
Symptom
The grind-and-brew model overfills the filter basket with grounds, causing an overflow.
Grinder Overdose / Timer Fault
Symptom
The single-serve pod model brews a much smaller cup than selected.
Underfill / Flow Meter or Scale Buildup
Symptom
The single-serve pod model punctures pods poorly, causing grounds in the cup or water spraying.
Pod Needle / Piercing Assembly Fault
Symptom
The unit does not power on at all; the display is blank, and no lights appear when plugged in.
No Power / Internal Fuse or Power Supply Failure
Symptom
The warming plate does not heat or keep coffee warm after brewing.
Warming Plate Heater Failure
Symptom
Unit beeps repeatedly and will not start when the lid or basket is open.
Lid / Basket Safety Switch Activation
Symptom
Water does not flow or only a few drops come out during brewing; the pump can be heard or is very quiet.
No Water Flow / Blocked Hydraulic Circuit
Symptom
Water leaks from around the brew basket area, overflowing onto the counter.
Brew Basket Overflow / Drip-Stop Malfunction
Symptom
Water leaks from under the coffee maker onto the counter during or after brewing.
Internal Leak / Hose or Tank Seal Failure
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