The built-in grinder runs, but no ground coffee reaches the filter basket.

Safety first: Unplug the coffee maker before accessing the grinder area.

• Open chute access: Remove any access panel or chute cover per the manual.
• Clear blockage: Use a small brush or wooden stick to loosen and remove compacted grounds from the chute.
• Use drier beans: Avoid very oily beans that tend to clump and block the chute.
• Inspect chute flap: Ensure any flap or door in the chute moves freely. Replace if broken or stuck.