“AUTO OFF” or power icon appears and brewer shuts down unexpectedly during or between brews.

Safety first: Ensure the brewer is on a stable, ventilated surface away from heat sources.

• Check settings: Navigate the menu and disable or extend the auto-off timer if possible.
• Inspect power cord and outlet: Ensure the plug is fully inserted and the cord is not damaged. Test a different outlet.
• Allow cooling: If the unit feels very hot, unplug it and let it cool for 30 minutes before use.
• Firmware reset: Perform a factory reset if your model supports it.
• Continued random shutoffs: The control board or internal thermal protection may be faulty. Professional service is advised.