The LED display shows E10, and the vacuum stops when using motorized accessories (e.g., mini turbo brush, floor head).

Safety first: Remove the battery pack and disconnect all accessories before inspection.

• Step 1 – Isolate the fault: Operate the vacuum in handheld mode with a non-motorized nozzle. If E10 does not appear, the issue is likely with a motorized accessory or wand.
• Step 2 – Test each motorized accessory: Attach one motorized tool at a time (e.g., floor head, mini turbo brush) and test. The accessory that triggers E10 is likely defective.
• Step 3 – Inspect contacts and wiring: Check the electrical contacts on the wand, main body, and accessory. Clean them with a dry cloth. Look for bent pins or burn marks.
• Step 4 – Check for jams: On the faulty accessory, remove the brush roll and clear any obstructions. Ensure the brush spins freely by hand.
• Step 5 – Replace faulty accessory or wand: If E10 persists with a specific accessory even after cleaning and clearing jams, replace that motorized tool, or the wand if its wiring is damaged.

Do not continue using an accessory that repeatedly causes E10, as it could damage the main control PCB.