The vacuum leaves debris behind and does not pick up well from carpets.

Safety first: Turn off and remove the battery before inspecting the nozzle.

• Inspect bristles: Check if the bristles are worn down, uneven, or missing. They should extend sufficiently to contact carpet fibers.
• Clean brushroll: Remove hair and debris that may reduce bristle effectiveness.
• Check nozzle wheels: Ensure the wheels are not worn or stuck, as this can change the brush height.
• Replace brushroll: If the bristles are significantly worn, install a new, genuine Electrolux brushroll designed for your model.