Vacuum emits a burning smell during or after use.

Safety first: Immediately turn off the vacuum, remove the battery, and unplug the charger. Do not continue using the unit until the cause has been identified.

• Inspect brush roll: Remove the floor head and check for tightly wound hair or debris that could cause drag. Clean it thoroughly.
• Check for blockages: Ensure the wand, cyclone, and filters are not clogged, which forces the motor to work harder.
• Smell test components: With the battery removed, smell near the floor head and main motor vents to identify the source of the burning smell.
• Allow cooling: Allow the vacuum to cool completely before retesting.
• Test briefly: Reinstall the battery and run the vacuum for 10–20 seconds. If the smell returns or you hear grinding, stop immediately.
• Replace faulty part: If the smell originates from the floor head, replace the motorized head. If it comes from the main body, the main motor assembly likely requires replacement by a technician.