Henry Contaminated Filters or Dust Bin

Vacuum emits a musty or unpleasant odour during use.

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Possible Causes

Dust bin not cleaned regularly, filters contaminated with damp dirt, pet hair and dander build-up, use on wet or damp materials.

How to Fix / Troubleshooting

Safety first: Remove the battery pack. Do not vacuum liquids with a Henry cordless dry vacuum.

Step-by-step:

  • 1. Empty and wash bin: Remove the dust bin and wash it with mild detergent and warm water. Rinse thoroughly and dry completely.
  • 2. Clean or replace filters: Tap out dust from filters. If the manual allows, wash them and let them dry for at least 24 hours. Replace heavily soiled or damaged filters.
  • 3. Deodorise: Once dry, you can place a small, vacuum-safe deodorising tablet or a teaspoon of baking soda in the bin (check manual for compatibility).
  • 4. Avoid wet debris: Do not vacuum damp materials; they can cause mould growth inside the bin and filters.
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Repair Difficulty

Very Easy 1/5

Required Part

Pre-Motor Filter
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