Vacuum produces static shocks when used on certain carpets.

Safety first: Static shocks are usually not dangerous but can be uncomfortable. If you have a pacemaker or medical device, consult your doctor.

Step-by-step:

• 1. Increase humidity: Use a humidifier or place bowls of water in the room to raise humidity.
• 2. Change footwear: Wear shoes with conductive soles rather than thick rubber.
• 3. Touch a grounded object: Before and during use, periodically touch a metal radiator or tap to discharge static.

This is a usage/environment issue rather than a fault with Henry cordless components; no parts typically need replacement.