The vacuum will not accept or hold certain attachments; tools fall off during use.

Safety: Power off the vacuum and disconnect it from the charger.

• Step 1 – Inspect Locking Tabs: Examine the plastic tabs on the attachments and the matching grooves on the wand or body. Replace any tools with broken tabs.
• Step 2 – Clean Grooves: Remove dust and debris from the locking grooves with a small brush.
• Step 3 – Check Wand End: If the detent or spring-loaded button on the wand is stuck or worn, replace the wand assembly.
• Step 4 – Avoid Forcing: Do not force incompatible tools; use only Neato-compatible attachments.