The vacuum shocks the user slightly or gives a static discharge when touched after use.

Safety first: These are usually low-energy static shocks, but if you feel strong shocks or see sparks inside the unit, stop using it and seek service.

• Step 1 – Humidity control: Increase room humidity slightly with a humidifier to reduce static build-up.
• Step 2 – Change cleaning pattern: Avoid rapid back-and-forth strokes on synthetic carpets that generate more static.
• Step 3 – Discharge before handling: Touch a grounded metal object before picking up the vacuum.
• Step 4 – Inspect for internal arcing (advanced): If you suspect internal electrical arcing (burning smell, visible sparks), have the motor and PCB inspected and replaced if necessary.