E15
Bertazzoni
Base Pan Leak / Anti-Flood Activated
Dishwasher displays E15; the unit may not start, and the drain pump may run continuously even when there is no visible water in the tub.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Water leak into the base pan triggering the float switch, Stuck base float switch, Residual water from a previous overflow, Cracked sump or hose dripping slowly.
How to Fix / Troubleshooting
Safety first: Disconnect the power and turn off the water supply.
- 1. Pull out the dishwasher: Carefully slide the unit out of the cabinet to access the base.
- 2. Inspect base pan: Remove the bottom cover and check for water in the base pan. Sponge out all water and dry thoroughly.
- 3. Check float switch: Verify that the float or sensor moves freely and is not stuck in the raised (flood) position. Clean any debris.
- 4. Find the leak: Run a short fill cycle while observing the underside with a flashlight. Look for slow drips from hoses, sump, pump seals, or the door area.
- 5. Repair leak source: Tighten clamps, replace cracked hoses, or replace a leaking sump or pump seal as needed.
Do not operate the dishwasher until the leak is fully resolved to avoid water damage.
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Repair Difficulty
Hard
4/5
Required Part
Sump and Seal Kit
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