E13
Candy Door Lock / Door Switch Error

Dishwasher shows E13; may not start or may abort during wash.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty Candy door interlock switch, Misaligned door latch, Broken door catch, Wiring fault between door lock and control board

How to Fix / Troubleshooting

Safety first: Unplug the dishwasher before working on the door assembly.

  • Check door closure: Ensure the door closes firmly and is not obstructed by dishes or the lower basket.
  • Inspect latch and strike: Open the door and examine the metal or plastic strike on the cabinet and the latch mechanism in the door. Look for wear, cracks, or misalignment.
  • Test door switch: With the inner door panel removed, locate the door interlock. Check that the actuator moves freely when the door is closed. If you have a multimeter, test continuity across the switch when engaged.
  • Adjust or replace: If the strike is misaligned, gently adjust its position. If the switch is faulty or the latch is broken, replace the door lock assembly with the correct Candy spare.
  • Check wiring: Inspect the harness from the door lock to the control board for damage, especially where it passes through the door hinge area.
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Video Guide

Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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