E13
Danby
NTC Temperature Sensor Fault
Dishwasher displays E13; the unit may stop and display the error shortly after starting a cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted NTC sensor, Damaged sensor wiring, Poor sensor connection at the control board, Control board sensor circuit failure
How to Fix / Troubleshooting
Safety first: Turn off the power and allow the dishwasher to cool.
- Locate NTC sensor: Typically mounted in the sump or the lower tub wall.
- Inspect connector: Ensure the sensor plug is fully seated and free of corrosion or moisture.
- Test sensor resistance: With the power off, disconnect the sensor and measure its resistance. Compare it to Danby specifications at room temperature; an open or very low reading indicates a failure.
- Replace sensor if faulty: Install a new NTC temperature sensor if the readings are out of range.
- If sensor is good: The control board may be misreading the sensor and could require replacement.
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Repair Difficulty
Medium
3/5
Required Part
NTC Temperature Sensor
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