Dishwasher fills but does not heat water properly; cycle runs long and ends with E2 on the display.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power at the breaker before accessing internal components. Water inside may be hot.
- 1. Confirm symptom: Run a wash cycle and open the door mid-cycle (after 15–20 minutes). If the water is cold and E2 appears later, the heater circuit is suspect.
- 2. Inspect wiring: Remove the lower toe-kick panel. Look for burned or loose wires going to the heating element terminals under the tub. Tighten or replace damaged connectors.
- 3. Test heating element: With power off, disconnect the element leads and measure resistance with a multimeter. A typical Insignia dishwasher element is usually between 10–40 Ω. Infinite resistance indicates a failed element.
- 4. Check high-limit thermostat: Locate the thermostat (often clipped to the tub or heater housing). Test for continuity at room temperature. An open thermostat must be replaced.
- 5. Replace failed parts: If the element or thermostat is open, install an OEM-compatible Insignia heating element or high-limit thermostat. Reassemble and test a hot cycle.
If the heater and thermostat test good, the control board heater relay may be defective and should be diagnosed and replaced by a professional.
Repair Difficulty
Required Part
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