E11
Amica
User Interface / Control Panel Communication Fault
Dryer displays E11 and may not respond to button presses or program selection.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose ribbon cable between UI and main PCB, Faulty control panel PCB, Damaged encoder or buttons, Firmware communication error
How to Fix / Troubleshooting
Safety first: Disconnect the dryer from mains before removing the control panel.
- Reset the appliance: Leave the dryer unplugged for at least 5 minutes, then reconnect and try again. Sometimes E11 is cleared by a power reset.
- Access the control panel: Remove the top cover and gently release the control panel clips. Carefully pull the panel forward.
- Check ribbon cable: Inspect the flat ribbon cable or harness connecting the user interface to the main PCB. Ensure it is fully seated at both ends and not kinked or damaged.
- Inspect buttons and knob: Check for stuck buttons or a jammed program selector knob. Clean around the buttons with a dry cloth; avoid liquid cleaners on the PCB.
- Re-seat connectors: Disconnect and reconnect the UI connectors to refresh contacts.
- Replace UI board if needed: If E11 persists and the cable is intact, the user interface PCB may be defective. Replace it with the correct Amica spare part.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel PCB
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