E17
Monogram Start Button / User Interface Key Failure

Dryer displays E17; the drum light works, but the Start button does nothing.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed Start button on UI board, damaged touchpad, loose UI ribbon cable, main control not detecting key press.

How to Fix / Troubleshooting

Safety first: Unplug the dryer before accessing the console.

  • Check for lock features: Ensure the Control Lock or Child Lock feature is not enabled. Disable it per the user manual.
  • Inspect console: Remove the console screws and gently tilt the panel forward. Check the ribbon cable between the UI and main control for secure connection.
  • Test other buttons: If other buttons respond but Start does not, the Start key or its circuit on the UI board is likely defective.
  • Replace UI board: If reseating the ribbon cable does not restore function, replace the user interface board or touchpad assembly with the correct Monogram part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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