Autel Scheduling / Time Configuration Fault

Charger scheduling/timer functions do not work correctly; charges at wrong times or ignores the schedule.

Possible Causes

Incorrect time zone settings, Unsynchronized internal clock, Conflicting schedules in the app and charger, Firmware bugs in the scheduler

Safety first: No electrical work required.

Verify time and time zone: In the Autel app, confirm the charger’s time and time zone are set correctly and synchronized with the cloud.
Clear old schedules: Delete all existing schedules in the app and on the charger, then recreate a single simple schedule for testing.
Check vehicle timers: Ensure the EV’s own charging schedule is disabled or coordinated with the charger’s schedule to avoid conflicts.
Update firmware: Install any available firmware updates that address scheduling behavior.

Very Easy 1/5