Charger’s touch buttons or capacitive keys do not respond reliably, making it hard to start or stop charging.

Safety first: Do not use solvents on the front panel; they may damage the surface.

• Clean the panel: Wipe the front surface with a soft, slightly damp cloth and then dry thoroughly.
• Avoid gloves: Some touch panels are less responsive with thick gloves; try bare fingers.
• Reduce electrical noise: Ensure the charger’s supply is properly grounded and that no high-frequency devices are mounted directly adjacent.
• Use app control: If available, use the BYD app to start/stop charging as a workaround.
• Replace HMI board: If touch remains unreliable, the touch sensor circuitry may need replacement.