Electrify America
Intermittent Power / Control Board Reset
Charger randomly restarts or reboots during idle or charging, causing sessions to drop.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Loose internal low‑voltage connector, Failing auxiliary power supply, Overheating control board, Firmware instability
How to Fix / Troubleshooting
Safety first: Frequent resets can interrupt charging and stress components.
- Step 1 – Check ventilation: Ensure the charger is not overheating; verify clear airflow and normal fan operation.
- Step 2 – Firmware update: Use the Electrify America app to update firmware to the latest version.
- Step 3 – Internal inspection (power OFF): Open the enclosure and reseat all low‑voltage connectors between the auxiliary power supply and control board.
- Step 4 – Inspect for heat damage: Look for discoloration or warped plastic around the control board and auxiliary supply.
- Step 5 – Replace auxiliary supply or control board: If resets continue, replace the auxiliary power supply module first; if unresolved, replace the main control board.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Auxiliary Power Supply Module or Main Control Board
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements