Charging is very slow compared to the expected rate; no error codes are displayed.

Safety first: Configuration changes can be made with power on; do not open live power sections.

• Step 1 – Check settings: In the "Electrify Home" app or menu, verify that the maximum charging current is set appropriately for your circuit (e.g., 32 A on a 40 A breaker).
• Step 2 – Verify circuit rating: Confirm that the breaker and wiring size support the desired current. The charger will automatically limit current to protect undersized circuits.
• Step 3 – Look for active limits: Check if eco‑mode, demand response, or load‑sharing features are enabled and limiting current.
• Step 4 – Ambient temperature: If the charger is in a hot location, improve ventilation or shade to reduce thermal derating.
• Step 5 – Vehicle limits: Some vehicles limit current based on battery temperature or settings; verify vehicle charging settings as well.