Charger displays E06 and refuses to start; app may indicate ‘overvoltage’ or ‘input voltage too high’.

Safety: Overvoltage can permanently damage the charger. Do not repeatedly reset without checking supply voltage.

• Step 1 – Confirm supply rating: Check the nameplate on the Enel X charger for its rated input voltage (e.g., 208–240 V). Ensure the circuit matches this rating.
• Step 2 – Measure voltage (electrician): Have a qualified electrician measure line-to-line and line-to-neutral voltages at the charger input. Values significantly above spec indicate a supply issue.
• Step 3 – Inspect input wiring: With power OFF, verify that line, neutral (if used), and ground are correctly landed on the input terminal block and that no wires are swapped.
• Step 4 – Surge damage check: If E06 appeared after a storm or power event, inspect the control board for burnt components or bulging MOV/surge parts.
• Step 5 – Resolution: Correct any wiring or supply issues first. If supply is normal but E06 persists, the input voltage sensing circuit on the main control board may be damaged and require replacement.