FLO
RFID Reader Failure
The charger's RFID reader does not detect cards or fobs, preventing session start on access-controlled units.
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Possible Causes
Failed RFID antenna or reader module, Damaged front panel near the reader, Loose RFID harness to the control board, Misconfigured access control settings
How to Fix / Troubleshooting
Safety first: RFID issues do not affect electrical safety, but do not open the unit with power ON.
- Test multiple cards: Try more than one authorized RFID card or fob to rule out a single bad card.
- Check orientation and distance: Hold the card flat against the reader area for a few seconds; some readers are sensitive to orientation.
- Verify access settings: In the FLO app or portal, confirm that RFID access is enabled and that the card IDs are correctly registered.
- Technician inspection: A technician should open the unit, check the RFID reader module and its harness, and test for proper operation.
- Replace reader: If the module is defective, replace the RFID reader assembly.
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Repair Difficulty
Easy
2/5
Required Part
RFID Reader Module
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