Hager Damaged Tethered Charging Cable

Charger output cable (on tethered models) shows visible cuts, abrasions, or flattened sections.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Vehicle driving over cable, Cable pinched in door or gate, UV and weather degradation of outer sheath, Vandalism or animal damage

How to Fix / Troubleshooting

Safety first: A damaged cable is a serious shock and fire hazard. Do not use the charger.

Steps to try:

  • Stop using immediately: Turn OFF the charger at the breaker and do not plug the cable into any vehicle.
  • Do not tape or repair: Do not attempt to repair the cable with tape or heat‑shrink; EV cables must be replaced as a whole.
  • Technician replacement: A qualified electrician should open the charger, disconnect the old tethered cable, and install a new Hager‑approved tethered cable assembly, ensuring correct strain relief and sealing.
  • Test after replacement: Perform insulation and functional tests before returning to service.
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Repair Difficulty

Hard 4/5

Required Part

Tethered Type 2 Charging Cable Assembly
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