E17
KEBA Processor / Watchdog Reset Fault

Charger shows E17; internal watchdog or CPU error, unit may reboot repeatedly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Firmware bug causing crashes, Overloaded CPU due to misconfiguration, Faulty main control board, Electrical noise or EMC issues on control electronics

How to Fix / Troubleshooting

Safety first: Frequent resets can interrupt charging unexpectedly. Inform users before taking the charger offline for diagnostics.

Step-by-step checks:

  • 1. Note conditions: Observe when E17 occurs (e.g., at start of charge, during high load, when communication is active). This can help identify triggers.
  • 2. Firmware update: Check for and install the latest KEBA firmware, following official procedures carefully.
  • 3. Simplify configuration: Temporarily disable non-essential features (external communication, complex load management) to see if stability improves.
  • 4. Inspect wiring: Open the housing and check that low-voltage control wiring is neatly routed away from high-current conductors to reduce EMC interference.
  • 5. Check grounding: Verify that the KEBA unit is properly earthed and that the protective earth connection is secure.
  • 6. Replace main board: If resets continue after firmware and wiring checks, replace the main control board.

Document all changes and test the charger under typical load for an extended period after repair.

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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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