Land Rover EV charger shows E12 and cannot connect to the network; smart features are disabled, but basic charging may still work.

Safety warning: Network issues do not usually affect electrical safety, but always isolate power before opening the unit.

• 1. Check router and internet: Confirm your home network is working and that other devices can connect.
• 2. Re-enter Wi-Fi credentials: Using the Land Rover charger app, forget the existing network and reconfigure Wi-Fi settings. Ensure the correct SSID and password are used.
• 3. Move router or improve signal: If the charger is far from the router, consider moving the router closer or using a Wi-Fi extender. Avoid metal objects blocking the signal near the charger.
• 4. Inspect antenna (advanced): With power OFF, open the charger and check that the Wi-Fi antenna cable is securely connected to the communication module and that the antenna is not damaged.
• 5. Update firmware: If possible via USB or local connection, update the charger firmware to the latest version provided by Land Rover.
• 6. If E12 persists: The communication module may need replacement. Contact Land Rover support or a service partner for module replacement.