Polestar Current Derating or Limited Output

Charging is very slow compared to charger rating; vehicle reports reduced charging power but no charger error code.

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Possible Causes

User-set current limit too low, Thermal derating due to high temperature, Undersized supply circuit, Load management limiting current

How to Fix / Troubleshooting

Safety first: Most checks can be done without opening the charger.

  • Check user settings: In the Polestar app or charger menu, verify the maximum current setting. Increase it within the limits of your electrical installation if safe.
  • Verify supply rating: Confirm the breaker and wiring size for the charger. The charger may automatically limit current to protect an undersized circuit.
  • Improve cooling: Ensure the charger is not exposed to direct sunlight or enclosed in a tight cabinet. Improve airflow around the unit.
  • Check load management: If connected to a home energy manager or multiple chargers, verify that load balancing settings are not intentionally limiting current.
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Repair Difficulty

Easy 2/5
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