Rivian charger’s built-in cable management hook or holster is loose or broken.

Safety first: This is a mechanical issue only, but avoid letting the cable hang by its internal connections.

• Step 1 – Support cable: Temporarily support the cable with a separate hook or strap to prevent strain on the charger housing.
• Step 2 – Tighten hardware: If the hook or holster is loose but intact, tighten the mounting screws into appropriate anchors.
• Step 3 – Replace damaged parts: If cracked or broken, order a Rivian-compatible replacement holster or hook and install it per the instructions.

Proper cable support reduces strain on the output cable and handle.