Freezer is leaking water onto the floor, usually at the front or underneath.

Safety: Unplug the freezer before removing internal panels. Water on the floor can cause slips.

• Locate the drain: Inside the freezer, behind or below the rear panel, there is usually a small drain hole where defrost water exits.
• Clear ice and debris: Use warm (not boiling) water in a turkey baster or syringe to flush the drain hole. Repeat until water flows freely.
• Check the rear drain tube: At the back, locate the drain tube leading to the drip tray above the compressor. Ensure it is not kinked or blocked and is correctly positioned over the tray.
• Clean the drip tray: Remove and clean the tray if accessible, then reinstall.

After clearing the drain, monitor for further leaks. Persistent leaks may indicate a cracked liner or other issues requiring professional inspection.