Freezer drawers or baskets difficult to slide, sticking due to ice buildup.

Safety first: Unplug the freezer before defrosting or removing drawers.

• Remove drawers: Carefully pull out drawers or baskets and inspect tracks and runners for ice or debris.
• Defrost ice: Allow ice to melt naturally or use bowls of hot water placed inside to speed up. Do not use sharp tools.
• Clean tracks: Wipe tracks and drawer edges with warm soapy water, then dry thoroughly.
• Check gasket and door closure: Ensure the Candy door gasket seals properly to reduce moisture ingress.
• Reinstall drawers: Once dry and clear, refit drawers and ensure they slide smoothly.

Warning: Forcing frozen drawers can crack plastic components; always defrost first.