Freezer interior temperature fluctuates widely; some items are soft, while others are very hard.

Safety first: Avoid blocking vents with food packages.

• Locate air vents: Identify supply and return vents inside the freezer and keep them clear of food items.
• Reorganize contents: Avoid overpacking shelves and baskets. Allow space for air to circulate around items.
• Check fan operation: Listen for the evaporator fan when the door switch is pressed. Replace the fan motor if it runs intermittently or not at all.
• Verify thermistor placement: Ensure the thermistor is mounted where designed, not dangling or touching extremely cold surfaces.