Hansa Compressor Control or Relay Failure

The interior fan runs, but the compressor does not; the freezer warms up.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty compressor relay on the main board, Broken wire to the compressor, Defective temperature control not calling for cooling, Open safety thermostat

How to Fix / Troubleshooting

Safety first: Unplug the freezer before accessing the rear compartment or the control board.

Step-by-step checks:

  • 1. Verify setpoint: Ensure the control is set to a sufficiently cold temperature to demand cooling.
  • 2. Check wiring: Inspect the wiring harness from the main board to the compressor for breaks or loose connectors.
  • 3. Listen for relay: When cooling should start, listen for a click from the main board. No click may indicate a failed relay or a faulty control board.
  • 4. Replace main board: If the wiring and compressor are good but the relay does not energize, replace the main control board.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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