Hotpoint Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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F01
Freezer not running at all, display may be lit but compressor never starts.
Compressor Start Circuit Failure
F02
Freezer runs but does not reach set temperature, may hover just below freezing.
Evaporator Fan Motor Failure
F03
Freezer temperature display flashing, unit too warm, compressor cycles briefly then shuts off.
Freezer Temperature Sensor (NTC) Fault
F04
Display shows alarm, freezer extremely cold or not cycling off, heavy frost on packages.
Evaporator Temperature Sensor Fault
F05
Freezer beeping, high temperature alarm, compressor not running, fan may run.
Main Control Board Failure
F06
Freezer display shows error, interior light not working, no response to buttons.
User Interface / Display Board Failure
F07
Freezer shows error and defrost does not occur, heavy ice on evaporator, fan noise changes over time.
Defrost Heater Circuit Failure
F08
Freezer shows error, intermittent cooling, ice buildup returns quickly after defrost.
Defrost Thermostat / Bi-Metal Failure
F09
Freezer alarm sounds, temperature fluctuates widely, display may show unrealistic readings.
Ambient Temperature Sensor Fault
F10
Freezer shows error, compressor and fans do not run, interior light works.
Low Voltage or Power Supply Error
F11
Freezer shows communication error, display may show dashes or flicker, cooling intermittent.
Communication Failure Between UI and Main Board
F12
Freezer shows sensor error, ice maker (if fitted) not working correctly, temperature otherwise normal.
Ice Maker Sensor / Ice Level Sensor Fault
F13
Freezer shows door alarm error even when the door is closed; the interior light may stay off or on incorrectly.
Door Switch / Door Sensor Failure
F14
Freezer displays a fan error, the compressor runs but there is no air circulation, and the temperature is uneven.
Condenser Fan Motor Failure
F15
Freezer displays a sensor error, the frost pattern is uneven, and some sections are warm.
Evaporator Thermistor Range/Calibration Error
F16
Freezer displays an over-temperature alarm that will not clear even after cooling, and the display may be stuck.
Alarm Memory / EEPROM Error
F17
Freezer displays a door open icon even when closed, and the interior fan may not run.
Door Reed Sensor / Magnet Alignment Fault
F18
Freezer displays a high temperature error shortly after power-up, and the compressor runs continuously.
Compressor Overload / High Current Error
Symptom
Built-in Hotpoint freezer causing condensation or mold in surrounding cabinetry.
Poor Ventilation / Installation Issue
Symptom
Excessive frost or ice buildup on interior walls, baskets, and food packages
Air Infiltration – Door Gasket or Door Alignment Problem
Symptom
Freezer cycles on and off frequently, with short run times.
Short Cycling – Control or Sensor Issue
Symptom
Freezer door difficult to open shortly after closing, feels like a vacuum
Normal Pressure Equalization / Vent Issue
Symptom
Freezer has strong chemical or burning smell when running
Electrical Overheating or Insulation Odor
Symptom
Freezer interior back wall bulging, or very hot spots on exterior side walls.
Cabinet Insulation or Condenser-in-Wall Heating
Symptom
Freezer interior has strong musty or moldy odor
Organic Odor Contamination
Symptom
Freezer interior is warm at the top, cold at the bottom, with ice buildup on the rear wall.
Evaporator Frost Blockage – Defrost System Failure
Symptom
Freezer interior light not working but cooling is normal
Lighting Circuit Failure
Symptom
Freezer is leaking water onto the floor at the front or under the unit.
Defrost Drain Blockage or Drain Pan Overflow
Symptom
Freezer is not cooling at all, the interior is warm, lights work but there is no compressor or fan noise.
Complete Cooling Loss – Electrical Supply or Control Failure
Symptom
Freezer is too cold, items are rock hard, and there are ice crystals everywhere, even at a normal setting.
Overcooling – Thermostat or Sensor Out of Calibration
Symptom
Freezer making high-pitched squealing or chirping noise from inside
Evaporator Fan Motor Bearing Wear
Symptom
Freezer making loud buzzing or humming noise from rear
Compressor or Condenser Fan Noise
Symptom
Freezer making loud rattling or clunking noise when compressor starts or stops
Compressor Mounting or Internal Mechanical Wear
Symptom
Freezer runs continuously but does not get cold enough; food is soft or partially thawed.
Insufficient Cooling – Sealed System or Airflow Issue
Symptom
Freezer trips household circuit breaker or RCD when it starts.
Electrical Short or Ground Fault
Symptom
Freezer vibrating excessively or making cabinet rattle noises
Cabinet Vibration / Leveling Issue
Symptom
Freezer will not start after being transported or moved
Oil Migration / Compressor Lockout
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| F01 |
Freezer not running at all, display may be lit but compressor never starts.
|
Compressor Start Circuit Failure | View Details |
| F02 |
Freezer runs but does not reach set temperature, may hover just below freezing.
|
Evaporator Fan Motor Failure | View Details |
| F03 |
Freezer temperature display flashing, unit too warm, compressor cycles briefly then shuts off.
|
Freezer Temperature Sensor (NTC) Fault | View Details |
| F04 |
Display shows alarm, freezer extremely cold or not cycling off, heavy frost on packages.
|
Evaporator Temperature Sensor Fault | View Details |
| F05 |
Freezer beeping, high temperature alarm, compressor not running, fan may run.
|
Main Control Board Failure | View Details |
| F06 |
Freezer display shows error, interior light not working, no response to buttons.
|
User Interface / Display Board Failure | View Details |
| F07 |
Freezer shows error and defrost does not occur, heavy ice on evaporator, fan noise changes over time.
|
Defrost Heater Circuit Failure | View Details |
| F08 |
Freezer shows error, intermittent cooling, ice buildup returns quickly after defrost.
|
Defrost Thermostat / Bi-Metal Failure | View Details |
| F09 |
Freezer alarm sounds, temperature fluctuates widely, display may show unrealistic readings.
|
Ambient Temperature Sensor Fault | View Details |
| F10 |
Freezer shows error, compressor and fans do not run, interior light works.
|
Low Voltage or Power Supply Error | View Details |
| F11 |
Freezer shows communication error, display may show dashes or flicker, cooling intermittent.
|
Communication Failure Between UI and Main Board | View Details |
| F12 |
Freezer shows sensor error, ice maker (if fitted) not working correctly, temperature otherwise normal.
|
Ice Maker Sensor / Ice Level Sensor Fault | View Details |
| F13 |
Freezer shows door alarm error even when the door is closed; the interior light may stay off or on incorrectly.
|
Door Switch / Door Sensor Failure | View Details |
| F14 |
Freezer displays a fan error, the compressor runs but there is no air circulation, and the temperature is uneven.
|
Condenser Fan Motor Failure | View Details |
| F15 |
Freezer displays a sensor error, the frost pattern is uneven, and some sections are warm.
|
Evaporator Thermistor Range/Calibration Error | View Details |
| F16 |
Freezer displays an over-temperature alarm that will not clear even after cooling, and the display may be stuck.
|
Alarm Memory / EEPROM Error | View Details |
| F17 |
Freezer displays a door open icon even when closed, and the interior fan may not run.
|
Door Reed Sensor / Magnet Alignment Fault | View Details |
| F18 |
Freezer displays a high temperature error shortly after power-up, and the compressor runs continuously.
|
Compressor Overload / High Current Error | View Details |
| – |
Built-in Hotpoint freezer causing condensation or mold in surrounding cabinetry.
|
Poor Ventilation / Installation Issue | View Details |
| – |
Excessive frost or ice buildup on interior walls, baskets, and food packages
|
Air Infiltration – Door Gasket or Door Alignment Problem | View Details |
| – |
Freezer cycles on and off frequently, with short run times.
|
Short Cycling – Control or Sensor Issue | View Details |
| – |
Freezer door difficult to open shortly after closing, feels like a vacuum
|
Normal Pressure Equalization / Vent Issue | View Details |
| – |
Freezer has strong chemical or burning smell when running
|
Electrical Overheating or Insulation Odor | View Details |
| – |
Freezer interior back wall bulging, or very hot spots on exterior side walls.
|
Cabinet Insulation or Condenser-in-Wall Heating | View Details |
| – |
Freezer interior has strong musty or moldy odor
|
Organic Odor Contamination | View Details |
| – |
Freezer interior is warm at the top, cold at the bottom, with ice buildup on the rear wall.
|
Evaporator Frost Blockage – Defrost System Failure | View Details |
| – |
Freezer interior light not working but cooling is normal
|
Lighting Circuit Failure | View Details |
| – |
Freezer is leaking water onto the floor at the front or under the unit.
|
Defrost Drain Blockage or Drain Pan Overflow | View Details |
| – |
Freezer is not cooling at all, the interior is warm, lights work but there is no compressor or fan noise.
|
Complete Cooling Loss – Electrical Supply or Control Failure | View Details |
| – |
Freezer is too cold, items are rock hard, and there are ice crystals everywhere, even at a normal setting.
|
Overcooling – Thermostat or Sensor Out of Calibration | View Details |
| – |
Freezer making high-pitched squealing or chirping noise from inside
|
Evaporator Fan Motor Bearing Wear | View Details |
| – |
Freezer making loud buzzing or humming noise from rear
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer making loud rattling or clunking noise when compressor starts or stops
|
Compressor Mounting or Internal Mechanical Wear | View Details |
| – |
Freezer runs continuously but does not get cold enough; food is soft or partially thawed.
|
Insufficient Cooling – Sealed System or Airflow Issue | View Details |
| – |
Freezer trips household circuit breaker or RCD when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Freezer vibrating excessively or making cabinet rattle noises
|
Cabinet Vibration / Leveling Issue | View Details |
| – |
Freezer will not start after being transported or moved
|
Oil Migration / Compressor Lockout | View Details |
No matching codes found
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