Hotpoint Complete Cooling Loss – Electrical Supply or Control Failure

Freezer is not cooling at all, the interior is warm, lights work but there is no compressor or fan noise.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

No mains power to the compressor circuit, Failed main control board, Faulty thermostat or temperature control, Open thermal fuse (if fitted)

How to Fix / Troubleshooting

Safety first: Always unplug the freezer before removing panels or touching wiring. Use a non-contact voltage tester if available.

Steps:

  • Confirm power: Test the wall outlet with another appliance. Check the circuit breaker or fuse box.
  • Check internal light: If the light is off, suspect power cord, plug, or internal wiring. Inspect the cord for damage and replace if needed.
  • Thermostat setting: Ensure the temperature control is not set to OFF or the warmest setting. Turn it to a colder setting and listen for a click.
  • Access control area: On mechanical models, remove the thermostat housing and test the thermostat for continuity when set to cold. Replace if open.
  • Electronic models: If the display is on but no cooling occurs, the main control board may not be sending power to the compressor. Visual inspection for burnt components can help, but board replacement is usually required.
  • Call a technician: If you are not comfortable testing live voltage or the compressor circuit, contact a qualified appliance technician.
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Repair Difficulty

Hard 4/5

Required Part

Temperature Control Thermostat
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