Montpellier Keypad / Touch Control Failure

Digital display works, but buttons do not respond or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged keypad, moisture behind the control fascia, loose ribbon cable to the display PCB, faulty display PCB.

Safety: Unplug the freezer before removing the control panel.

Dry control area: If condensation or spills have reached the control panel, gently dry the area and allow several hours before retesting.
Inspect ribbon cable: Remove the fascia and check the flat cable between the keypad and PCB. Reseat it firmly.
Check for cracks: Look for physical damage to the keypad overlay. If cracked or worn, replace the fascia/keypad assembly.

If buttons remain unresponsive, the display PCB is likely faulty and should be replaced with a Montpellier-compatible board.

Medium 3/5

Display / Keypad PCB

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